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Client:
Bluetownonline
Location:
Job Category:
Customer Service
EU work permit required:
Yes
Job Reference:
6d68fe2b849a
Job Views:
6
Posted:
04.04.2025
Expiry Date:
19.05.2025
Job Description:
Job Title: Customer Service Admin
Salary: £25,396.80 p/annum + Performance related bonus
Hours: Monday to Friday 8am to 5pm with 1 hour lunch
Job Type: Permanent, Full Time
Clarion Communication Systems is a rapidly growing Technology company based in West Sussex, owned by the Codeo Group, a major European actor in the circular economy, specialising in sustainable technology hardware.
We offer a comprehensive range of remanufactured Technology equipment to both business and end users worldwide. Our high quality, cost-effective product range is receiving increasing take-up from both Private and Public Sectors.
Responsibilities:
* Providing administrative assistance to Account Managers
* Deal with incoming telephone enquiries, transferring to the correct parties, taking accurate messages
* General administration duties such as processing sales orders and preparing invoices
* Arranging couriers, sending tracking numbers, dealing with courier mix-ups, sending invoices
* After sales ad hoc customer calls
* After sales service – responding to customer non-technical enquiries and complaints
* Maintaining supplies of stationery and equipment
* Handling customer service on ecommerce platforms (messages, calls, invoices, returns)
Skills/Experience required:
* Excellent administration, organisation and time management skills
* Excellent communication and interpersonal skills within a team
* Strong IT skills and knowledge of Microsoft Office (Excel, Outlook)
* Proactive and confident in communicating with customers, suppliers, and internally
* Comfortable with prioritising and multi-tasking under pressure and to very short deadlines
* Small team attitude: Flexible, adaptable, and dependable, with a strong sense of professionalism and dedication
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Created on 04/04/2025 by TN United Kingdom
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