Location: Penston House Macmerry Tranent, EH33 1EX
Salary: £31,096 - £33,669 per year
Contract Type: Permanent
Position Type: Full Time
Hours: 35 hours per week
Work From Home: Hybrid
Vacancy Information
Hourly rate of pay: £17.04 - £18.45
Days and Hours of Work:
Monday - Friday
Flexi time is applicable, and starting and finishing times are flexible.
To start asap.
An exciting opportunity has arisen to join the Council Support team as a Business Support Co-ordinator (BSC) within our Infrastructure Team. This key role involves line-managing a team of administration staff who provide essential support to the Transportation, Roads Services, Smartcards, and Facilities Management teams.
We are seeking a motivated and experienced individual to fill this vital position.
Key Responsibilities:
Line management of 20 staff (15.6 FTE), ensuring effective performance, development, and support.
Overseeing the delivery of high-quality administrative and operational support across multiple service areas.
Ensuring the smooth day-to-day running of support functions within the Infrastructure team.
Supporting continuous improvement and service efficiency initiatives.
Collaborating with senior managers and service leads to align support with operational needs.
Essential Skills and Experience:
Proven supervisory or line management experience, ideally within a public sector or administrative environment.
Strong organisational and communication skills.
Ability to manage competing priorities and lead a team through change.
A proactive and solution-focused approach to service delivery.
Proficiency in Microsoft Office and general IT systems.
The successful candidate will be office-based initially at Penston House, Macmerry Industrial Estate, with the potential to explore hybrid working arrangements in the future, subject to service requirements and performance.
Home / Hybrid Working Consideration
Applications for homeworking or hybrid working will be considered for this post, subject to a trial period and in accordance with East Lothian Council’s Home Working and Worksmart Policies which can be found here. Home or Hybrid working options can be discussed with candidates invited for interview. All applicants must live in the UK and will be expected to attend Council offices from time to time as required.
To supervise a team of staff responsible for providing clerical and administrative support to a Team/Unit/Division/Department or School within East Lothian Council.
Please download the Job Outline/Person Specification (available under 'Job Attachments') for the full range of tasks and duties associated with this job. You will need to refer to these in order to complete the application form. You must ensure you meet every 'essential' criteria stated on the Person Specification to be considered for interview.
The ‘East Lothian Way’ – values and behaviours we expect our employees to demonstrate in their everyday work. Should you be invited to interview, you may be asked questions based on these behaviours. Please refer to the document via the link to familiarise yourself with them.
Job Requirements
Relevant Qualifications
Educated to HNC or SVQ Level 3 in relevant discipline e.g. administration and/or able to demonstrate equivalent knowledge, skills and competencies gained through relevant experience.
Level 1 Disclosure Clearance
This role requires Level 1 Disclosure Clearance to allow access to the Public Sector Network. ELC will submit a Police Act Disclosure application on behalf of the preferred candidate and receipt of the subsequent certificate will be required prior to commencement.
Please note:
If you have spent more than 3 months working or living outwith the UK in the last 5 years then you will also be required to present a copy of an overseas criminal record check. Details of how to apply and contact details can be found on the GOV.UK website.
Please note: We do not accept CV's (either electronically or by mail). All our vacancies must be applied for by fully completing the on-line application form. Although there is an ‘import data from my CV’ function on MyJobScotland, this only imports very limited data and should not be relied upon to complete the application form. If, for example, due to a disability, you are unable to complete the on-line application form you can contact us for a paper application via the telephone number or email address above.
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