Overview
Fleet Services Administrator at Lookers Motor Group Limited, Harrogate (Lookers Leasing Limited). Salary: £25,500 - £27,000 per annum plus performance-related bonus potential, subject to achieving agreed financial targets.
This is an exciting opportunity to work with customers, suppliers, and internal teams to support the smooth operation of our fleet and daily rental services. Are you an organised administrator with a passion for delivering excellent customer service?
Responsibilities
* Administer and process PCNs daily via our fleet portal, raising accurate recharges where required.
* Coordinate logistics, including arranging vehicle collections, movements, and end-of-contract processes.
* Process supplier invoices and issue customer invoices/credit notes in a timely manner.
* Upload weekly/monthly fleet lists to third-party suppliers.
* Manage daily rentals on behalf of customers, including invoice and recharge processing.
* Maintain accurate customer records across databases and files.
* Provide professional support to customers, suppliers, and internal departments.
* Keep up to date with industry knowledge and regulatory changes.
* Identify and recommend improvements to processes.
* Support the Fleet & Customer Services Manager with ad-hoc tasks and projects.
Requirements
* Previous administrative experience, ideally within the automotive, leasing, rental, or dealership sector.
* Strong IT skills and the ability to learn new systems quickly.
* Excellent communication skills and a customer-first approach.
* A proven track record of delivering high-quality support and service.
* The ability to work independently as well as part of a team.
About us
We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We invest in our people with a rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Benefits
* Competitive salaries with structured pay scales and progression as you grow within the business
* Generous annual leave that increases with your length of service
* Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
* Access to Techscheme for discounted technology purchases with flexible payments
* Eyecare vouchers, Smart Health – 24/7 access to GP services to support wellbeing
* Dental insurance for everyday dental care and unexpected treatments
* Critical illness cover for peace of mind during life’s challenging moments
* MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money
* Free Will writing services to help plan for the future
* Flexible life assurance options
* Discounted gym memberships and travel insurance
Other information
Lookers and Charles Hurst are an equal opportunities employer. We are committed to an inclusive environment. If your application is successful, we will conduct employment checks prior to you commencing, including verification of recent employment, address, credit history, and a standard criminal record check. For roles that require a driving licence, a licence check will be carried out. Offers are subject to a 6 month probation period from start date.
Seniority level
* Entry level
Employment type
* Contract
Job function
* Other
* Motor Vehicle Manufacturing
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