Job Description
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.
It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The availability windows are: Sunday 11:00-19:00, Friday 18:00-23:15, and Saturday 14:00-20:00. We will schedule your contracted hours within these times, and you’ll have 3 weeks' notice of exactly when your shifts will be.
Customers are at the heart of everything we do.
It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that is one of the things that makes it so exciting.
* Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
* You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
* Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
Key Responsibilities:
* Knowing your customers and serving them with passion and pride; giving great natural service.
* Passionate and knowledgeable about the products and services within my store.
* Working across the store in our service, picking and replenishment areas where required.
* Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
* Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
* Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
* Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
* Handling products with care to maintain quality and ensure they reach customers in the best condition.
* Being myself, living our values, making everyone feel welcome and always following our policies.
* At times, you may be required to accept deliveries into the store
Requirements:
* A passion for delivering great service, greeting customers with a smile, and serving them with pride
* The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip
* To take the initiative and make decisions that are right for our customers
* Work well within a team and communicate openly with others
* Build relationships with colleagues to create a team spirit, having fun and celebrating success
* Be at work on time, well presented and ready to be a brand ambassador
We are proud to be a diverse and inclusive employer. We welcome applications from candidates of all backgrounds and are committed to providing a fully inclusive and accessible recruitment process.
We are an equal opportunities employer and welcome applications from all candidates who meet the requirements of the role.
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