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Administrative officer

High Wycombe
Brook Street
Administrative officer
Posted: 22 August
Offer description

Job Title: Admin Officer - High Wycombe Courts
Location: High Wycombe
Contract: Temporary (Until July 2026)
Salary: £12.36 per hour, rising to £12.53 after 12 weeks
Hours: Monday to Friday, full-time

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.

Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Brook Street is currently recruiting for an Admin Officer to join a respected public sector organisation within the legal sector. This position is based at High Wycombe Courts, working for HM Courts & Tribunals Service (HMCTS)-an agency of the Ministry of Justice. HMCTS plays a key role in supporting the legal system across England and Wales, ensuring justice works for all.

Key Responsibilities:

You will join a flexible, supportive team and undertake a range of duties including:

Administration

Preparing case files and documents for court and tribunal hearings
General office duties such as photocopying, filing, and post handling
Updating records on internal systems and handling data entry
Organising meeting rooms, training sessions, and related materialsDrafting

Composing standard letters, notes, reports, and meeting minutesOperations

Clerking in civil and family courts and tribunals
Supporting court users, managing schedules, and processing documents
Handling enquiries via telephone, email, and face-to-face
Assisting with projects and contributing to team meetings and improvements
Performing ad-hoc roles such as Jury Bailiff Officer or Health & Safety CoordinatorCasework Processing

Managing legal documents including court orders, fines, and claims
Accurately recording and interpreting court results
Working to performance targets for speed and accuracyVerification & Compliance

Checking documentation, ensuring accuracy and compliance with procedures
Reviewing work completed by colleaguesInformation Handling

Gathering and preparing statistical data, reports, and case bundles
Running daily team information board (TIB) meetings where requiredCalculations & Reporting

Handling financial data, statistical reporting, and account reconciliation
Managing juror numbers efficiently and within budgetCustomer Communication

Liaising with the judiciary, legal professionals, court users, and external partners
Providing guidance, enforcing decisions, and delivering exceptional customer serviceRequirements:

Excellent organisational and communication skills
Proficient in Microsoft Office and comfortable with data entry
Able to work both independently and collaboratively
A professional and proactive approach to customer servicePlease note: This role requires DBS clearance and three years of referencing.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group

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