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About Castore
Castore exists for one single reason – to make athletes better. Our ethos is built upon the philosophy of BETTER NEVER STOPS, an ideal deeply infused in our DNA and something we strive to live every single day. We utilise advanced engineering and unique technical fabrics to create the highest quality sportswear in the world for athletes who demand the very best. Designed with a passion for innovation and specialist features to help optimise athletic performance in all conditions.
The founders’ vision is to build Castore into a globally respected brand committed to engineering the highest quality sportswear, with relentless innovation and performance enhancement.
The sportswear market has been dominated by a few mass-market brands. Castore aims to be a premium alternative, the natural brand of choice for discerning athletes who demand the best.
The Role
A Sales Associate plays a vital role in our stores, working closely with a dedicated team, engaging with premium products, serving customers, and achieving daily targets.
Our goal is for customers to experience the ‘Castore experience’ the moment they step into our store. Your role is to inform customers about our products and drive excellent service and sales.
This is a temporary pop-up store role on a temporary contract.
Responsibilities
* Greeting and serving customers upon entry.
* Acting as a brand ambassador for Castore.
* Providing excellent customer service.
* Advising and assisting customers.
* Handling complaints or escalating serious issues to the manager.
* Conducting customer transactions.
* Replenishing stock on shelves.
* Assisting with store deliveries and stock replenishment.
* Monitoring and reporting on KPIs, such as in-store orders and e-receipts.
* Identifying opportunities for upselling and add-on sales.
Skills & Qualities
* Ability to thrive in a sales-targeted environment.
* Capacity to work independently or as part of a team.
* Excellent written and oral communication skills.
* Proactive problem-solving skills.
* Friendly and positive attitude.
What We Offer
* An opportunity to build a career with a fast-paced, high-growth brand.
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