Job Title: Scheduling Administrator
Location: Ruislip, Middlesex
Compensation: £32,.78 plus £2,.49 flex allowance
Role Type: Full Time / Permanent
Role ID: SF
At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Scheduling Administrator at our RAF Northolt site.
The role
As a Scheduling Administrator, you’ll have a role that’s out of the ordinary. Effectively managing the allocation of civilian slots within the rules permitted under the RAF Northolt Terms and Conditions for Civilian Operators and the Aerodrome Operating Manual.
Day-to-day, you’ll have the following responsibilities:
1. Produce forms and take payment from operators, where a crew has not paid, Forms to be sent to Accounts Flight with surcharges
2. Conduct checks for the next day’s flying programme, including crew/pax details and billing address. Chase the operator for any missing details. Issue operator with PPR if the details are correct and conduct end of day banking procedures
3. Hold and maintain crew/passenger database according to GDPR and Reporting health & safety and environmental incidents via Babcock and RAF procedures
4. Update daily flying programme on MoD provided booking system for stakeholders to view whilst keeping aircraft insurance and indemnity assurance charge waiver databases up to date
5. Notify the Supervisor of any complaints and liaising, If there are problems, escalate to the Duty Operations Controller (DOC)
This role is Full time and based onsite at RAF Northolt.
Essential experience of the Scheduling Administrator:
Previous experience of the following:
6. Maintaining a customer database to ensure addresses and contact details are up to date fully understanding GDPR requirements
7. Senior stakeholder engagement
8. Administration duties
9. Reporting processes and updating of all policies and procedure in line with health and safety
Qualifications for the Scheduling Administrator:
10. Driving licence – Manual
Security Clearance
The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role.
Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at.
What we offer
11. Generous holiday allowance
12. Matched contribution pension scheme, with life assurance
13. Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+
14. Employee share scheme
15. Employee shopping savings portal
16. Payment of Professional Fees
17. Reservists in the armed forces receive 10-days special paid leave
18. Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually.
19. ‘Be Kind Day’ enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity
20. Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing.