Head of IT
Southampton – 5 Days On-Site
Salary up to £80,000 + Benefits
Nigel Frank is partnered with a fast-growing, family-run organisation undergoing a major digital transformation. We’re looking for a hands-on, people-focused Head of IT who can modernise systems, uplift the perception of IT across the business, and lead a small but capable technology team through an exciting period of change.
This is a true leadership role for someone who thrives in operational environments, isn’t afraid to roll up their sleeves, and wants to make a visible impact every day.
The Opportunity
You’ll take ownership of the company’s entire technology function across infrastructure, cybersecurity, networking, ERP, and business systems. With the organisation operating 24/7 across multiple sites, this is a role for someone who enjoys being close to the operation, visible to staff, and trusted by the leadership team.
You’ll also play a pivotal role in the rollout of new systems, including their Salesforce-based ERP, while shaping an empowered, proactive, high-performing IT culture.
Key Responsibilities
* Lead, mentor, and develop a team across support, development, cybersecurity, and programme delivery
* Modernise and stabilise legacy systems and lead the transition to a future-fit IT landscape
* Manage infrastructure, networking, cybersecurity, and system resilience across a multi-site operation
* Drive a positive IT reputation by building strong relationships with stakeholders at all levels
* Oversee ERP and core business systems, including integrations and ongoing transformation projects
* Own IT vendor management, budgets, and third-party relationships
* Embed best practices around cyber security, compliance, and operational excellence
* Champion change, continuous improvement, and an open, constructive feedback culture
What Makes This Role Unique
* A highly visible leadership position — you’ll be embedded in the operation, working closely with teams across depots, logistics, finance, and the leadership group
* An empowered culture where you’re expected to take initiative, make decisions, and challenge old ways of working
* A business that is ready to modernise after years of outdated systems — you’ll have real freedom to shape the transformation
* The previous Head of IT was in post for 20 years, so this is a rare opportunity to truly reset the function
* A clear pathway to progress, with the potential to move toward board-level influence for the right person
About You
We’re looking for someone with strong technical grounding and the emotional intelligence to lead in a people-driven organisation.
You will likely have:
* Experience as a Head of IT, IT Manager, or senior IT leader in a fast-paced, operational, or family-run business
* A track record of driving transformation and managing change
* Strong background across infrastructure, networking, cybersecurity, and business systems
* Experience with ERP systems and major digital/CRM/ERP implementations (Salesforce experience beneficial but not essential)
* The confidence to challenge the status quo and influence both senior leaders and front-line staff
* The ability to communicate IT concepts in a clear, relatable, and non-technical way
* A hands-on approach — comfortable being on-site, visible, and part of the daily operation
You’ll thrive here if you are proactive, resilient, and genuinely enjoy solving problems for people across the business.
What’s on Offer
* £75,000 – £80,000 depending on experience
* 5 days on-site in Southampton (some travel to depots when required)
* The chance to lead a critical function during a major business transformation
* A supportive, people-focused working culture
* Real autonomy and the ability to make meaningful change quickly