Summary About us: At Hive, we're in the business of helping businesses - and it all starts with people. From ambitious start-ups to industry giants, we partner with organisations to solve real-world challenges through smart, human-centred solutions. Whether it's navigating change, designing future-ready org structures, refining talent strategies, or building a thriving culture from the ground up, we bring energy, empathy, and expertise to every challenge. This is People Solutions done differently. We're hands-on, strategic, and unafraid to get into the messy middle of things - helping our clients attract, retain, and empower the people who drive their success. From HR transformation and leadership development to policy design and workforce planning, we make work work better - for everyone. And we create the same space for our team to grow, contribute, and thrive. Sound like your kind of Hive? Let's build better, together. The Role: We're looking for an organised, friendly, and proactive HR Administrator to join our buzzing HR Service Centre team! This role is all about making sure everything runs like clockwork across the full employee life cycle. As the face of our HR Service centre, you'll be the first port of call for employee and manager queries, and the backbone of our HR operations - keeping us compliant, efficient, and people-focused. The position is: A fixed-term contract for 12 months 37.5 hours per week 52 weeks per year £25,300 per annum Main Responsibilities: In this role, no two days are quite the same, but your goal in delivering a great employee experience remains constant. The Go-To Person: Act as the first point of contact for HR queries via phone and email, providing clear information on policies and procedures. Case Triaging: Manage the HR tickets system by resolving routine questions on the spot and escalating more complex matters to the right experts. Compliance Administration: Keep us on the right side of the law by managing Right to Work checks, references, and background screenings. Data Integrity: Maintain our HRIS with precision, ensuring employee records are accurate, confidential, and up to date. Team Player: Collaborate with Payroll, HR Business Partners, and Coordinators to keep our processes seamless. Continuous Improvement: Help us find better ways to do things by suggesting improvements to our processes and knowledge base. What You'll Bring: We aren't just looking for a list of skills; we're looking for a certain vibe. You'll be a great fit if: You have a sharp eye for small details that others might miss. You are a people person with the ability to communicate clearly and warmly with everyone, from new starters to senior leaders. You can prioritise a busy workload, meet deadlines, and keep your cool when things get fast-paced You have a proactive and can-do spirit, with a flexible approach. You are someone who uses their initiative to solve problems and is not afraid to get stuck into ad-hoc projects You understand that HR involves sensitive information, and you treat confidentiality as a top priority. You are comfortable with computers and quick to learn new systems. Please note, we expect all staff to share our commitment to safeguarding and promoting the welfare of children/young people, so an enhanced DBS disclosure will be sought by the company The Perks: 25 days holiday 8 Bank Holidays your birthday off! Buy or sell a holiday scheme (because flexibility matters!) Life insurance, private medical insurance, and amazing high street discounts Enhanced family-friendly leave A competitive salary Fantastic learning and development support - including the chance to gain qualifications We believe in making work human. That means fun, flexibility, support, and the freedom to grow and thrive. If you're looking to build your career in HR, make a real impact, and work with a team that cares, this could be your next step. Apply now and let's build something brilliant together.