Overview
The job holder will be expected to manage and lead staff within the operational area to the required standard, and will offer support and cover to other teams/functions during periods of absence. In line with NPS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do. The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position. If relevant to the role, some out of hours working may be required.
Responsibilities, Activities & Duties
* To provide effective management and leadership to the team
* To be accountable for the quality delivery of good practice and team performance improvement within policy and national standards
* To ensure that all team resources, including interventions, are deployed cost effectively and provide best value in terms of both budget control and realising the organisation\'s strategic aims
* To ensure that staff can efficiently and effectively meet the requirements of the NPS\' contract with HMPPS, Community Rehabilitation Companies (CRC) and local business plans as required
* To access, interpret, analyse and apply performance data pro-actively in order to maximise LDU/team performance, evaluate practice and deliver organisational aims
* To proactively manage staff development, issues of underperformance, attendance, health and safety, employee relations and diversity matters. Adopt a consistent, fair and objective standpoint when making decisions in relation to individual staff issues
* To ensure that offender managers manage risk appropriately, and meet all public protection standards and targets
* To contribute directly to public protection through multi-agency arrangements and individual casework review, discussion and feedback
* To promote a culture of innovation and continuous improvement to service delivery
* To manage financial resources for your area of responsibility as required by your Head of Operational Function and in line with HMPPS financial regulations and policies. To authorise expenditure within financial limits
* In accordance with the business plan, to provide a leading role and direction in work with partners and key stakeholders, and represent the NPS as appropriate to the role
* To facilitate effective communication between the LDU/Operational Unit management team and internal and external partners
* To play an active part in the corporate management of the NPS as necessary, as a member of the LDU/Operational Unit Management Team
* To undertake specific areas of responsibility as delegated by the Head of Operational Function
* Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes
* Carry out safeguarding children duties in accordance with the NPS statutory responsibilities and agency policies
* To work within the aims and values of NPS and HMPPS
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under Job Evaluation and shall be discussed in the first instance with the Job Holder.
Behaviours & Working Arrangements
Hybrid Working arrangements are offered where business need allows. This is informal, non-contractual flexible working blending base location, MoJ sites, and/or home working. Some roles are not suitable for Hybrid Working; arrangements will be discussed and agreed with successful candidate(s) and reviewed regularly. For nationally advertised roles, appointments will be to a MoJ office location (nearest Justice Collaboration Centre or Justice Satellite Office). Details will be discussed at pre-employment checks.
Standard full time working hours are 37 hours per week excluding unpaid breaks. MoJ terms and conditions of service are changing as part of Civil Service reform. Staff joining MoJ will transfer to new MoJ terms if eligible. Details will be provided if an offer is made. MoJ offers a range of benefits including annual leave, pension, training, networks, and eligibility considerations for flexible working.
Essential Experience
* Substantial experience with a proven record of good practice in a variety of settings (including offender risk assessment and management) as a Probation Officer or from working within another criminal justice agency or related work context
* Understanding of the role of the Probation Service in the Criminal Justice System and in a multi-disciplinary setting
* Knowledge of factors influencing engagement with victims
* Experience of risk management and assessment, including multi-agency risk procedures
* Ability to evaluate practice and provide a practice perspective on policy development
* Experience of working under pressure and meeting demanding deadlines
* Experience of working flexibly as a team member to achieve performance targets
* Experience contributing to effective administration and information systems
* Proven ability to manage/change and improve quality and efficiency
* Strong IT skills with ability to interpret performance reports
* Experience championing diversity and inclusiveness
* Ability to implement health and safety policies
Qualifications
* Probation Qualification Framework: Graduate Diploma/Honours Degree in Community Justice integrated with Level 5 Diploma in Probation Practice, or a qualification recognised at the time by the Secretary of State for Justice under Section 10 of the Offender Management Act 2007. Previously recognised qualifications include Diploma in Probation Studies, Diploma in Social Work (Probation Option), CQSW (Probation Option).
* English language requirement (and Welsh where specified in Wales).
Role Location & Scope
This role is based at HMP Elmley, with possible occasional support for Sheppey Cluster prisons. Lead the Offender Management Unit (OMU) as Head of Offender Management Delivery (HOMD/SPO). Responsible for a mixed disciplinary team of Probation Officers and Prison Offender Managers. You will be a key member of the HMP Senior Leadership Team and the Kent, Surrey & Sussex Public Protection Team leadership group. Your team will focus on sentence planning, Parole work, RoTL, handovers to the community, and staff development. The successful candidate will be line managed by the prison Governor but remain attached to the regional Public Protection Unit for professional development and support.
Additional Information
We are looking for individuals passionate about making a difference to lives in prison, motivated to lead through change, and proactive in overcoming operational challenges. The MoJ offers a range of benefits and assurances on diversity, inclusion, and veteran support. Eligibility and redeployment information, security checks, and flexibility policies apply.
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