Job Title: Disrepair Manager Location: Local authority in Croydon Pay rate £500 per day (Umbrella) Contract Length: 5-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours- Hybrid working available ASAP Start Role Purpose: This role you will be responsible for investigating and managing disrepair claims and claims against the Environmental Act. You will be responsible for collating and analysing the information required in line with disrepair protocol and Environmental Act. Job Duties: Investigating and managing disrepair claims Collating information required in line with the Disrepair Protocol. Assisting in identifying issues requiring a management input to ensure that effective solutions are developed and implemented. Being responsible for the quality and effectiveness of services to Croydon's customers, ensuring compliance to policies and procedures and to assist the Managing Disrepair Manager in managing contract delivery and/or direct delivery teams. To work with the business partners to drive delivery of key performance indicators. Ensure that contracts/works are delivered in a safe manner in line with current Health and Safety legislation. Regularly review performance in line with KPI requirements and SLA with service departments where appropriate. Act on customer complaints and resolve at appropriate level in line with Croydon complaints policy. Work close...