Career Opportunities with Southworth International Group
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Careers At Southworth International Group
Current job opportunities are posted here as they become available.
Join our dynamic team as a Strategic Accounts Coordinator and play a pivotal role in driving success for our most valued clients. If you're a master of organization, a natural communicator, and thrive in a fast-paced, client-focused environment, this is your moment to shine. You'll collaborate with cross-functional teams, support strategic initiatives, and help turn big-picture goals into real-world results.
The Strategic Accounts Coordinator provides essential sales and project coordination support to the Strategic Accounts team, ensuring seamless execution of initiatives. This role serves as a central point of contact for internal teams and external partners, managing communications, tracking deliverables, and supporting sales operations to drive client satisfaction and business growth.
The position is based at Southworth International Group, Inc. (SIGI) headquarters in Falmouth, Maine.
Duties and Responsibilities
Sales and Client Support
* Provide sales and operational support for Strategic Accounts, ensuring timely communication with partners, end users, and internal teams.
* Collaborate with Strategic Account Managers to qualify leads, prepare quotes, and guide customers to product solutions.
* Act as the primary contact for Strategic Account orders, managing approvals, updates, and inquiries.
* Support onboarding of new clients and assist with presentations, business reviews, and post-sale follow-ups.
* Act as a resource for internal teams, fielding inquiries from service, engineering, and sales.
* Assist with tradeshows, technical questions, and special projects as needed.
Project and Order Coordination
* Manage project timelines and deliverables from quote to shipment, coordinating across Engineering, Manufacturing, Procurement, Sales, and Finance.
* Maintain accurate CRM records and track outstanding quotes, lead times, and order changes.
* Coordinate logistics for client meetings and internal planning sessions.
Forecasting & Planning
* Manage the strategic accounts inputs for SIOPs (sales, inventory and operations planning) process.
* Maintain real-time tracking documents for bookings and shipments used in strategic planning.
Qualifications – Skills and Experience
* Bachelor’s degree in business or equivalent experience
* Experience in sales of industrial material handling products would be considered as an asset
* Candidates should have computer literacy, proficiency in Microsoft Office, and team building skills
Personal Characteristics
* Strong interpersonal and influence skills, being articulate, succinct, and professional in communications
* Ability to work independently and take appropriate initiative under minimal supervision
* Strong critical thinking skills
* Strong team-building skills
* Optimistic with a can-do attitude and the ability to work well in a fast-paced and changing environment
* Works well under pressure
We’re an Equal Opportunity Employer: You’ll receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status or disability.
We’re only hiring those authorized to work in the United States. We do not currently sponsor immigration visas.
SIGI does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of SIGI.
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