Account Manager As an Account Manager, you’ll join a collaborative commercial team supporting the Basildon factory. You’ll manage day-to-day communications and commercial relationships with a portfolio of key customers - ensuring exceptional service, efficient order management, and ongoing business growth. This is a customer-facing, factory-based role where you’ll take ownership of accounts, oversee production scheduling, coordinate with internal teams, and drive customer satisfaction and profitability. Key Responsibilities * Act as the main point of contact for allocated customers, ensuring their needs are met. * Manage orders from placement through to delivery, liaising closely with production, engineering, and quality teams. * Handle purchase orders and support material planning with buyers. * Prepare and attend Quarterly Business Reviews (QBRs). * Monitor commercial performance and present KPIs to the senior team. * Support negotiations for new business and continuous improvement projects. * Maintain strong, proactive relationships with customers, promoting growth and efficiency. About You * Proven experience managing customer accounts within a manufacturing environment (electronics preferred). * Strong communication, negotiation, and relationship-building skills. * Commercially astute, w...