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People services assistant

Newcastle Upon Tyne (Tyne and Wear)
Permanent
Arup
Service assistant
€30,000 a year
Posted: 26 December
Offer description

Arup Newcastle Upon Tyne, United Kingdom

Posted 2 days ago – Be among the first 25 applicants.


About This Career Opportunity

The role holder will work within the centralised People Services Team providing HR support to Members, Managers & Leaders across UKIMEA. Responsibilities include transactional processes and first‑line advice. Based at the Newcastle office with a hybrid work environment – a minimum of 2 days per week in office.


Is This Role Right For You?

We are looking for a People Service Assistant operating at a professional level.


Key Qualities We Are Looking For

* Demonstrable process experience and an overall understanding of HR administration of the full employee life‑cycle (salary changes, promotions, family leave, leave of absence, etc.)
* Preparing various people data reports.
* Working with payroll, pension, benefits and other stakeholders.
* New‑hire administration and onboarding.
* Conducting exit interviews.
* Responding to and processing queries on family‑friendly policies and benefits, including first‑line discussions with employees.
* Follows agreed processes and SOPs to ensure consistent service in line with SLAs.
* Experience in HR systems, in particular Oracle.
* Contributes to continuous improvement within People Services, challenging the traditional way.
* Actively contributes to delivery of people priorities and projects.


Key Skills, Experience and Attributes

* Previous experience in an administrative role, ideally within a People Team.
* Good knowledge of Microsoft Office (Word, PowerPoint, Excel) and people systems an advantage.
* Highly organised, responsive, able to meet tight deadlines.
* Sees change positively, drives continuous improvement of processes, systems, content and advice.
* Comfortable challenging and seeking ways for People Services to add value.
* Excellent communication and interpersonal skills; collaborates and manages expectations of stakeholders and vendors.
* Attentive to detail in a busy environment.
* Manages sensitive and confidential matters appropriately.


Seniority Level

Entry level


Employment Type

Full‑time


Job Function

Other


Industries

Design Services

Referrals increase your chances of interviewing at Arup by 2x.

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