Following expansion, they seek to recruit a technically motivated and customer focused Field Service Engineer responsible for:
Key Responsibilities
* Service and breakdown repair on a wide range of sophisticated medical and laboratory diagnostics systems used within pathology departments, NHS laboratories and clinical chemistry environments.
* Visiting customer sites and providing customers with valuable solutions for troubleshooting.
* Liaising with a whole host of external customer contacts, including laboratory managers and technicians from within the NHS and a range of private independent scientific organisations and laboratories. My client is part of one of the largest medical and laboratory equipment suppliers in the world.
* This instantly recognisable brand leader supplies a wide range of innovative diagnostic-based laboratory systems to the healthcare sector and offers 'best in class' solutions across their range of products and systems.
* Supported by a truly multi‑national 'blue‑chip' technology group, their commitment to investment in research and development is second to none in their industry, ensuring that they remain a market leader.
* At the core of their business lie product innovation, excellent customer service and good people.
Qualifications & Experience
* A competent background as a field service engineer or technical support engineer with extensive experience working on high‑value capital equipment and a qualification in electronics.
* You may have experience of working on diagnostic systems, medical devices, laboratory systems, scientific equipment, pharmaceutical, semiconductor, pre‑press, printing or high‑value electronic/electro‑mechanical capital equipment.
* Full product training will be provided; regardless of your background in field service and customer support, your application will be considered.
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