Purpose Statement
To support with the administration required to maintain FSQA activities to deliver the safety, quality, and compliance of food products.
Key Accountabilities / Outcomes
* Export Administration – Prepare all documentation required to facilitate the export of Rich’s products.
* Assist in the development of an optimised process for the preparation of export documentation.
* Supplier and product approval and monitoring – Assist with the supplier and product approval and monitoring process in conjunction with the Senior Supplier Technologist to ensure all records are kept up to date on TraceGains and other technical portals.
* Reporting – Support the FSQA Manager Plant in the preparation of routine quality KPI reporting.
* Complaints Management – Support FSQA Manager – Customer in the logging of complaints, and in the preparation of routine customer and internal reports.
* Office Administration – Review and refine the paper and digital filing systems used to store technical documentation and optimise and implement; ensure technical filing system is maintained to ensure all documentation is readily accessible by FSQA team.
* Support Purchase Order preparation, approval and query resolution.
* Quality Assurance Support – Assist in the development and implementation of quality assurance processes and procedures.
Knowledge / Skills / Experience
Critical
* Experience in a similar role.
* Proficient in Microsoft Office packages.
* Solutions oriented mindset with the ability to work at pace and cope with ambiguity.
* Strong planning and organisation skills and the ability to manage multiple tasks and prioritise effectively.
* Problem‑Solving – Strong analytical skills to identify and resolve issues promptly.
* Technical Knowledge – Understanding of GMP (Good Manufacturing Practices), BRC standards, and HACCP principles.
Desirable
* Experience: Previous experience in a technical role within food or beverage manufacturing and / or food export administration.
* Education: A background in food science, microbiology, or a related field is beneficial.
Rich Products Corporation welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
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