Job Description
My client in Greater London is looking to appoint a talented Technology Operations Manager on a Contract basis.
Working within the DDAT team, the role will lead on the operational technology support services. Teams within service area include IT service desk, Tech Support, Infrastructure (through matrix management).
About the role:
Based in Greater London (Hybrid - flexible):
* Deliver the objectives of the Council's Digital and Technology Strategy, making sure that the voice of the customer and user experience is included within technology service delivery.
* Continuously evaluating and improving Technology service to enhance their effectiveness and efficiency - analysing performance data, identifying areas for improvement, and implementing changes.
* Ensure that there is a long-term view of technology projects and initiatives that will influence and shape the Digital and Technology Strategy.
* Responsible for the output of the IT service desk and technology support team, ensuring that high levels of customer service and continual service improvement
About you:You will have the following experiences:
* Extensive experience in Technical support / operations leadership, in a Local Authority context.
* ITIL - Foundation and Practitioner
* A deep understanding of network architectures, cloud services, data centre operations, and cybersecurity principles is crucial.
* Expert knowledge of ICT Service Delivery Management
What's on offer:
* Salary: £550 per day, inside IR35
*negotiable based on experience
*please submit your CV with the rate you require
* Hybrid working
* Contract type: Contract
* Hours: 09:00 -17:00 Monday to Friday
How to apply
* Once your CV is received, if you are successful you will be contacted.
* Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted please assume you have not been successful on this occasion.
About Spencer Clarke Group
Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities; our experienced Consultants have extensive market knowledge and will also provide expert career advice along the way.
When you join us, you will receive:
* Access to a wide range of temporary and permanent opportunities
* Free DBS checks
* Post Placement Aftercare
* Loyalty reward scheme and regular competitions for our agency professionals
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