Operations and Engineering Manager Days based Monday Friday Salary: £50,000 - £55,000 Pension Bonus Benefits Location: Fakenham Reference: JO7178/MP The Company An excellent opportunity has arisen with one of the UKs instantly recognisable and highly regarded engineering support companies. Benefiting from continuous improvements to all the manufacturing processes the group works within several sectors across Europe and Latin America including organisations such as hospitals, hotels, restaurants, manufacturing, and pharmaceutical companies. Key Responsibilities Leadership & Strategy Lead, manage, and develop both operations and engineering teams to achieve site objectives Deputise for the General Manager when required Support the development and delivery of site strategy, business plans, and capital projects Build a strong One Team culture across production, engineering, logistics, and support functions Operations Management Drive implementation of Production Essentials and continuous improvement initiatives Ensure customer deliveries are achieved on time, in full, to quality and cost targets Forecast volumes and resource requirements aligned to budget and capacity Monitor performance, analyse trends, and implement corrective actions Manage budgets, cost control, and operational efficiency Engineering & Maintenance Lead the engineering function to deliver planned preventative maintenance (PPM) and rapid corrective actions Oversee installation, maintenance, and optimisation of plant, equipment, boilers, and steam systems Ensure engineering resources are effectively planned to support production demands Manage external suppliers for maintenance, parts, and capital equipment Health, Safety & Compliance Ensure full compliance with QHSE policies, legal regulations, COSHH, RIDDOR, and GDPR Drive a strong safety-first culture across all teams Ensure risk assessments, safe systems of work (SSOW), and training are in place and followed Maintain relevant site accreditations (e.g. ISO standards where applicable) People & Performance Lead, coach, and develop high-performing teams across operations and engineering Manage performance, absence, training, and employee engagement Deliver technical training for operators and engineering teams on new equipment and processes Continuous Improvement & Sustainability Champion lean manufacturing and continuous improvement programmes (e.g. Six Sigma) Drive improvements in site efficiency, productivity, and cost reduction Lead environmental initiatives including energy and WECO reduction What Will Make You Stand Out? Experience Proven leadership experience in operations and/or engineering within a manufacturing or process environment Strong background in industrial maintenance and production management Experience managing budgets, KPIs, and continuous improvement programmes Knowledge of steam/boiler systems and engineering operations (highly desirable) Experience in lean manufacturing / Six Sigma (desirable) Skills Strong leadership and people management capability Excellent communication and influencing skills at all levels Commercial awareness with strong analytical and problem-solving ability Ability to plan, prioritise, and deliver in a fast-paced environment IT literate (MS Office, ERP systems) Strategic thinker with a hands-on approach If you are interested in this role, please send a copy of your current CV using the details provided, interviews will be held locally, and the company is looking to recruit this role as soon as possible. ETS Consulting Ltd Recruitment specialists with specific areas of expertise in the Manufacturing, Technical, Engineering and Sales markets. ETS Consulting Limited act as an employment business and employment agency and are registered in England and Wales as ETS Consulting Limited, registered no 06164846. Registered office address 7 Stamford Square, Ashton Under Lyne, Lancashire, United Kingdom, OL6 6QU. If one of our consultants contacts you in relation to this role, please be aware that as part of our registration process you will be required to provide ETS Consulting with proof of your identity along with proof of your eligibility to work in the United Kingdom.