This isn’t just a job… this is a career! Are you able to build strong relationships with colleagues and customers alike, and drive your operational team to success? Are you a Warehouse Contract Manager looking to take the next step?
Here at GXO Logistics, we’re looking for a Contract Manager to join our team at our growing site in Thatcham. We seek a highly skilled and detail-oriented Customer-Facing Contract Manager to manage the end-to-end contract lifecycle with customers, ensuring all contractual obligations are met.
This is a permanent, full-time role, primarily working Monday – Friday, with some flexibility expected in logistics roles.
Pay, benefits, and more:
We offer a salary of up to £55,000, 25 days of annual leave (plus bank holidays), a company-sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance, and a comprehensive employee assistance program. Additional benefits include access to our MyBenefits platform with high street discounts, a cycle-to-work scheme, cashback cards, savings schemes, and more.
What you’ll do on a typical day:
1. Ensure key contractual SLA’s and KPI’s are achieved across the site.
2. Produce strategic account plans and direct teams to meet objectives.
3. Cultivate and manage client relationships with excellence.
4. Identify and capture new business opportunities within existing accounts.
5. Understand clients’ ecommerce marketing objectives, business needs, and budgets.
What you need to succeed at GXO:
1. Experience in fast-paced E-Fulfilment & retail logistics operations.
2. Significant 3PL client service delivery or account management experience.
3. Proven success in delivering costs, KPIs, and knowledge of CI principles.
4. Excellent people management skills and ability to build professional relationships at all levels.
5. Strong understanding of Stock & Systems is advantageous.
We engineer faster, smarter, leaner supply chains.
About the company
GXO Logistics is a global contract logistics company managing outsourced supply chains and warehousing, serving the world’s most successful companies with innovative technology and services.
Notice
GXO is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all candidates, including those with disabilities, and are a Disability Confident Leader. We support and thrive on diversity to ensure our success as a global company.
We are an Armed Forces friendly organization and provide reasonable accommodations for applicants with disabilities. For assistance, contact accessibility@talentify.io or call 407-000-0000.
All new hires must complete Form I-9 and provide proof of identity and U.S. work eligibility. We use an Automated Employment Decision Tool (AEDT) to score skills and responses, with bias audit information available at www.talentify.io/bias-audit-report. NYC applicants can request alternative processes or accommodations at aedt@talentify.io or 407-000-0000.
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