Business Support Analyst – (Desford)
12-month contract | Fully on-site | Start: 2 Jan 2026
Rate: Up to £24.50 p/h - £35.80 p/h (Depending on experience)
Join our clients global Order Management Support team and play a key role in supporting the systems that manage construction and mining equipment orders worldwide. This is a hands-on, technical role with daily problem-solving, global collaboration, and exposure to major digital transformation projects.
What You’ll Do
* Support global users with SAP, Salesforce, MSF and other order management platforms
* Manage and resolve technical/system queries and tickets
* Translate business requirements into clear IT and process documentation
* Support testing, UAT, go-live and continuous improvement activities
* Maintain order, invoicing, and system support documentation
* Collaborate with international teams across seven countries
What You’ll Need
* Experience with orders and invoicing
* System experience with SAP or CMOPS
* Salesforce experience
* 2+ years relevant industry experience (manufacturing/automotive ideal)
* Strong communication, analytical skills and ability to manage workload independently
* Bachelor's degree in Business, Supply Chain, IT, Engineering, Marketing, or similar
Why Join?
* Work on global operations affecting all CAT construction & mining products
* Exposure to new digital tools and SAP modernisation projects
* Every day brings new technical challenges and opportunities to learn