Sales And Customer Service Advisor (Swansea), Swansea
Client: Amplifon
Location: Swansea
Job Category: -
EU work permit required: Yes
Job Reference: 3660a5c4e8a2
Job Views: 12
Posted: 28.04.2025
Expiry Date: 12.06.2025
Job Description:
Sales And Customer Service Advisor
Hours: Mon-Fri (am - pm)
We are looking for a Sales and Customer Service Advisor to join our high street branch in Swansea. You will work at the reception desk managing the diary for the Audiologist, making calls to customers, and providing a warm welcome to visitors.
We offer opportunities to earn commissions, be part of a close-knit global team, and access world-class training and international opportunities.
Our Advisors are essential to our team, ensuring exceptional service and communication, and supporting our audiologists.
We value the right attitude over experience, so don’t worry if you don’t meet all listed requirements.
Responsibilities include:
* Managing the diary to ensure a good balance of sales and service appointments for new and existing customers.
* Reviewing the customer database regularly to identify appointment opportunities and improve clinic performance.
* Making personalized welcome calls to maximize attendance and promote customer engagement.
* Scheduling appointments and promoting add-on products to generate revenue.
* Managing customer relationships and offering appropriate promotions and hearing solutions.
* Maintaining the store’s appearance in line with Amplifon standards, including visual merchandising and cleanliness.
* Managing stock levels to ensure availability of products.
What we are looking for:
The ideal candidate will be customer-focused, proactive, adaptable, and able to build strong relationships with colleagues and customers. They should be computer literate, with experience in databases or appointment systems preferred. Sales skills, organizational ability, and a commitment to our values are essential. This role offers development opportunities into more senior positions within Amplifon.
Join our passionate team of Sales and Customer Service Advisors. Apply now!
This role may also be known as 'Customer Success', 'Client Advisor', 'Customer Service Advisor', 'Customer Care Assistant', 'Customer Care Specialist', or 'Receptionist'.
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