What it's like to work here
You’ll be working in a newly formed team with the Head of Individual Giving, contributing to building on the success of the current programme, whilst highlighting opportunities to grow and develop ensuring we reach our exciting fundraising goals.
Your contractual location will be our head office in Swindon, and you’ll be expected to attend the office. However, there is flexibility on where you work at other times. You will be required to work at a National Trust location for 40–60% of your working week. This will be discussed further at interview.
What you'll be doing
As our Mid‑Level Giving Lead, you'll use data and insight to evaluate performance, identifying ways to optimise the programme, regularly reporting progress to the Head of Individual Giving. You’ll support the Mid‑Level Giving Managers on the development and delivery of mass stewardship activity; as well as developing processes to retain more personal communications depending on donor giving levels and preferences.
You’ll support the Mid‑Level Giving Managers to implement new strategies to grow unrestricted income from our mid‑level audiences and design and implement a renewal plan to ensure donors give on an annual basis.
Managing a small portfolio of active donors and prospects you'll delivering thoughtful, tailored engagement plans that deepen relationships and increase lifetime value. You'll utilise your relationship building and influencing skills to gain buy‑in and support for mid‑level giving and fundraising across the organisation.
Who we’re looking for
You’ll bring:
* Equivalent practical experience of working in mid-level giving, major donor fundraising, a fundraising team, or a high value commercial environment; successfully working to targets across a diverse portfolio.
* Strong project management experience including success in growing income through mid-level giving asks (or similar) and products using supporter insight.
* An articulate and confident manner with the ability to build relationships and networks with a wide range of stakeholders at all levels, understanding who to work with to get things done.
* Working in collaboration with a range of internal stakeholders to deliver supporter journeys, communications and collateral.
* Experience of successfully managing and developing supporter relationships over time.
* A proactive problem-solving mindset; you’ll be a self‑starter with a high level of self‑motivation and be able to prioritise workload in a dynamic environment.
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
* Substantial pension scheme of up to 10% basic salary
* Free entry to National Trust places for you, a guest and your children (under 18)
* Rental deposit loan scheme
* Season ticket loan
* EV car lease scheme (for roles that meet the salary criteria)
* Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
* Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
* Flexible working whenever possible
* Employee assistance programme
* Free parking at most Trust places
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