Graduate Account Manager within a Translations Company Salary: £23,800 + Bonus (typically circa £3,000) + Medical + Pension Location: Central London Job Purpose To work within the Operations team with responsibility for sales operations support. Job Responsibilities Sales * Capture client telephone orders. * Based on the client’s requirements cost incoming orders and issue quotations as required. * Analyse documentation, identifying language combinations, identify specialism requirements and obtaining accurate word counts. * Based on the client’s requirements and the job’s characteristics, calculate the time required to complete the work and confirm delivery dates as required. * Consider appropriate discounts and obtain authorisation in accordance with Company procedures. * Obtain from the client a purchase order or instructions to act. * Activate the job and liaise with the Production Team to confirm the job to the client. Job management * Enter job details into the job database, maintaining up to date information as the quote/estimate progresses. * Liaise with the Production team to ensure resources are available to satisfy client delivery requirements. * Maintain the active quotes report, keeping in contact with clients through follow up phone calls and e-mails. * Credit Control * Contact clients to determine any reasons for non-payment ...