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A company that through continuous investments prides itself on being at the forefront of print technology, is looking for a Systems and IT Manager to join its innovative team.
Job Summary
* Receive, record, and investigate IT incidents
* Manage Service Requests such as New Starter requests, replacement hardware, etc.
* Provision of 1st line support
* Perform daily checks to ensure IT Services are running smoothly
* Manage and maintain On-premise and Cloud infrastructure including: Active Directory, Office 365, DHCP, DNS, SaaS platforms
* Manage and maintain all network systems including: Switches, Security appliances, liaising with 3rd Party Support vendors for quotations and support issues
What you’ll be able to demonstrate:
Skills and experience
* Strong time-management, organizational, and communication skills, with the ability to multi-task in a fast-paced, deadline-oriented environment.
* Experience troubleshooting IT hardware and software.
* Excellent written and verbal communication skills.
* Proficiency with Active Directory, WSUS, O365, Microsoft Server and desktop technologies.
* Previous experience in corporate Network Infrastructure.
* Hands-on experience with an MIS, Tharstern system, and understanding of SQL & Crystal Reports is advantageous but not essential.
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