Salary: £25,000 - 28,000 per year Requirements: Excellent Communication: You will be talking to everyone from our warehouse team to the Managing Director. You must be approachable, professional, and patient. A Natural Curiosity: You should be someone who enjoys taking things apart to see how they work and experimenting with new software. A Desire to Develop: You do not need to know everything yet, but you must have a hunger to learn. If you have completed a basic IT course or an ITIL foundation, that would be a significant advantage. IT Graduate or someone with six months of basic service desk experience looking for more responsibility. Responsibilities: The First Contact: You will triage and resolve tech queries, fixing things remotely or in person at a colleagues desk. Building the Tech: You will learn to build laptops from scratch, swap out hardware, and manage high-spec devices. System Mastery: You will get hands-on experience with Microsoft 365, Azure, Active Directory, and our CRM (Dynamics). Your Voice Matters: You will join weekly project meetings, sharing ideas for process improvements. Technologies: Active Directory Azure Cloud CRM Hardware Support ITIL Microsoft 365 Office 365 More: We are a family-rooted business currently modernizing our entire digital world and moving to the cloud while refreshing our infrastructure. With a competitive salary of £25,000 - £27,000 per annum, and a Monday to Friday working schedule (9:00 - 5:00), we offer a supportive and collaborative culture where growth is guaranteed as the company expands across Europe. If you have a logical mind, a passion for problem-solving, and a friendly approach, this IT Support Assistant role is the ideal next step for you. last updated 9 week of 2026