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Claims analytics manager

Southampton
Aston Charles
Analytics manager
Posted: 9 September
Offer description

Overview

Job Type: Permanent
Sector: General Insurance
Specialism: Claims, General Management, Other General Insurance
Location: London & South
Town/City: Southampton
Salary range: £70,000 - £99,999+ (various brackets listed); Salary Description: £70K - £100K (Neg) plus benefits
Posted: 04-Sep-25
Start Date: ASAP
Recruiter: Aston Charles
Job Ref: JH-3165
Job Views: 4

This is arguably the most exciting personal lines insurer in the UK market right now. Expanding rapidly, by way of organic growth, as well as via the acquisition of complementary insurance brands, this company continues to go from strength to strength.

With a history of almost 200 years, the company prides itself on being a leading provider of award-winning insurance solutions in the UK. “We’ve worked hard to become a focused leader in our chosen markets, and we’re now ready to use that platform as a launchpad to become the best.”


Responsibilities

* Lead on an area of the analytics function within the Claims department, covering Motor and Home, as part of the newly formed Claims Data & Analytics team.
* Support the Head of Claims Data & Analytics by leveraging data to drive insights, improve claims handling efficiency, and support efficiency and indemnity improvement initiatives.
* Act as a crucial link between the claims function and wider areas of the business (e.g., Pricing and Actuarial) to anticipate, quantify, and communicate emerging trends.
* Analyse claims data to identify trends and patterns; produce materials for the Long-Term Pricing Process and other senior management meetings.
* Track and report the benefits of continuous improvement initiatives; establish KPIs to monitor claims data performance.
* Collaborate with Claims Operations Managers and other stakeholders to understand data needs and provide actionable insights.
* Develop the skills and capabilities of direct reports; provide training and support to the wider claims team to enhance data literacy and analytical capabilities.


Qualifications

* Previous experience in data analytics within the Personal Lines Insurance market.
* Ability to motivate and develop Analysts; strong stakeholder-management skills; ability to drive through change.
* Strong communication of complex messages at Executive and Delivery Team levels; proficient in data storytelling and designing clear presentations.


Benefits and Environment

* Hybrid-working arrangement; attend the office in Hampshire one day per week.
* Salary range £70K to £100K (depending on experience)
* Car allowance and wide range of company benefits.
* Reputation as a supportive employer; Top Employers Institute re-certification for 2025.

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