Mid and South Essex NHS Foundation Trust is now one of the largest trusts in the country, serving a population of 1.2 million people comprising acute hospital sites at Broomfield in Chelmsford, Basildon and Southend. We are a well-led, high-performing and innovative organisation determined to provide the best health care services for our local population and working in the best interests of the people we serve. Job overview As a vital member of the Tertiary Cardiology team within the Cardiothoracic Centre (CTC), you will be responsible for the smooth day-to-day operation of the department. Your duties will include booking new and follow-up appointments, managing clinic templates, and maintaining partial booking lists to support the effective delivery of care. You will take ownership of processing referrals, ensuring patient data is accurately recorded and appointments are scheduled in line with service needs. You'll also be responsible for coordinating patient details and maintaining up-to-date information on their progress to support the 18-week Referral to Treatment (RTT) target. In addition to your core responsibilities, you will provide flexible administrative support across Cardiology and the CTC, adapting to the needs of the service and contributing to a high-quality, patient-focused environment. Please be aware this role may close early due to number of applications No VISA sponsorship available for this role. Main duties of the job The post holder will take responsibility for: Ensuring all referrals are received and accurately recorded. Booking Clinics, organising clinic listings and maintaining clinic templates. Assisting with the co-ordinating of the day stay lists to ensure the smooth admission of elective and non-elective patients. Accurately maintaining the EPR waiting lists according to RTT guidelines and updating the team regularly on the waiting times. Booking patients into clinics and pre-assessments as required. Sending and receiving inter hospital transfers and arranging transport and/or interpreters. Answering phone calls and emails and transferring to the appropriate professional. Data collection and minute taking for the service. Any other duties consistent with the post. To work flexibly to provide adequate cover as determined by the service requirements Working for our organisation We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers. From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook - if you are dynamic, forward-thinking and enthusiastic we want you to join us. We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress. Detailed job description and main responsibilities Are you looking for an exciting Patient Pathway Co-ordinator role using your unique qualities, then we want to hear from you? For full details about this varied and rewarding role, please see attached job description. We look forward to your application. Person specification Qualifications Essential criteria GCSE in Maths & English, NVQ3 or equivalent experience. Desirable criteria Customer service qualification or equivalent experience Experience Essential criteria Experience in a patient or customer facing setting. Administrative experience. Desirable criteria Demonstrable administrative experience within a healthcare setting. Knowledge of Referral to Treatment Process. Please be aware as per the new Immigration guidelines we cannot sponsor candidates with a salary (full time or pro Rata) under the current minimum threshold. Please note, the selection processes at Mid and South Essex NHS Foundation Trust are in place to ensure we recruit candidates with the right skills and values, please be advised that the use of AI in applications are monitored. We remain vigilant against candidates who misuse these tools to generate an application that doesn't accurately reflect their skills, and you will be required to declare on your application if AI has been used before submitting your application Employer certification / accreditation badges Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. Documents to download PPC Cardiac Rehab JD & PS (PDF, 424.6KB) Privacy Policy (PDF, 441.0KB) AFC Pay Poster 24/25 (PDF, 39.2KB) Behaviours Framework (JPG, 298.0KB)