Assistant Banking Manager – Canterbury and Ashford
We have an exciting opportunity to join our Canterbury and Ashford branch as an Assistant Banking Manager. The role is responsible for the account administration of new and existing customers, including significant direct customer contact, electronic banking involvement, managing the inward account transfer process, and dealing with customer payments.
Main Responsibilities
* Work alongside the branch team to achieve joint goals in the business plan, involving Corporate and Private Banking Manager colleagues when a customer need has been identified.
* Prepare facility letters and other account documentation.
* Complete all documentary requirements for lending facilities following credit approval through to drawdown, including instructing and liaising with lawyers and valuers, ensuring all conditions precedent and sanction conditions are satisfied prior to drawdown (acting as a line of defence).
* Conduct ongoing and annual account reviews to ensure compliance with the Bank's documentation and other requirements.
* Administer accounts for new and existing customers with significant direct contact and provide excellent customer service.
* Liaise with internal departments and external counterparties to ensure high levels of service and good administrative order.
* Support marketing initiatives, building positive long‑lasting relationships with local professionals while undertaking daily responsibilities.
Ideal Candidate
* Ability to build strong professional relationships at all levels and represent Handelsbanken effectively.
* Strong team player, flexible, proactive, conscientious with a positive attitude.
* Integrity, discretion, ability to work effectively under pressure, and commitment to exceptional service levels.
* Strong attention to detail, organised, and able to work with high levels of accuracy.
* Previous experience in lending documentation/security and AML/KYC procedures for personal and business customers/transactions recommended.
* Sufficient computer literacy (Microsoft Word & Excel) required; training on internal IT systems provided.
Company Information & Equality
Handelsbanken is a relationship bank with a decentralised way of working and a strong local presence. We are deeply committed to embedding good equality and diversity practice into all of our activities, encouraging everyone to apply regardless of socio‑economic background, age, disability, pregnancy and/or parental status, race, veteran status, marital and civil partnership status, religion or belief, sex, gender reassignment or sexual orientation.
What’s in it for you?
* Wide range of learning and development opportunities.
* Competitive salary with extensive benefits: private medical insurance, income protection, and life assurance.
* Market‑leading pension contribution of 15% paid by the bank, investable in a variety of funds including ESG and Shariah funds.
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