Join to apply for the Assistant Manager role at The Body Shop Australia
The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in and are looking for someone who’s not afraid to mix things up.
Your role in a nutshell
As an inspirational leader and activist, with enthusiasm for our brand and a strong connection to our purpose, you will partner with the Shop Manager to drive the store and your team to deliver retail excellence, strong sales results and an engaging customer experience.
More About The Role
* Lead and work as part of a successful, engaged team to best meet the needs of our customers
* Help shape a customer-focused store experience by supporting the Shop Manager in leading the team to drive customer engagement through our products, campaigns and activism
* Problem-solve effectively and proactively using available resources
* Communicate effectively and act as a flexible and responsible role model to your team
* Ensure development of customer loyalty to further build The Body Shop brand
* Work with the Shop Manager to meet sales and performance targets
* Work with the Shop Manager to manage stock; monitor and manage change
* Use data (KPIs) to make sound commercial and business decisions to drive sales and team performance
* Identify and attract high-potential candidates and develop current team members to succeed
* Interest in and passion for learning about the beauty market, competitors and products
What We Look For
* Experience in a customer-facing role, people leadership and team development
* Ability to meet sales and performance targets with strong planning and organizing skills
* Ability to work collaboratively within a feedback culture
* Outstanding problem solving and communication skills
* Experience using data (KPIs) to make sound business decisions preferred
* Comfortable with Microsoft Office Suite
* Willing to work flexible hours, including holidays, nights, and weekends
* Flexibility to work across Sunday to Saturday
What We Offer
* Benefits start within your first month
* Comprehensive onboarding in your new position
* Training hours for you and your team as needed
* A 50% discount on regular products and 30% on gifts
* Freebies when launching new products
* Paid volunteer days
* Opportunity to connect with Community Partners to drive local activism
* Green Apron and a flexible approach to what you wear
* Real living wage for Customer Consultants
* Opportunities to grow within the Brand
* Inclusion and Belonging Networks access
Talent Drivers
* Collaborative Skills
* Commerciality
* Leadership
* Personal Conduct
* Purpose
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Other
Industries
* Retail
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