Reference: CCC00479
Description: Cambridge City, Huntingdonshire and South Cambridgeshire District Councils operate a Shared Service for Building Control, with a dedicated Technical Support team to deliver a customer-focused, cost-effective service. As the Trainee Technical Consultancy Officer, you will play a key part by following the business processes, providing technical administrative support and managing your workflow to meet performance targets using information systems. Your key responsibilities will include: Handling customer enquiries Providing basic guidance on building control queries Registering and validating routine applications Taking and processing telephone payments Logging and updating records with inspection requests and any additional information received.To be successful in this role you will be well organised and methodical with great attention to detail. With excellent communication skills, both written and oral, you will have experience of meeting deadlines and working under pressure. We will look to you to work flexibly within a team that embraces change, maintains high performance and strives for continuous improvements. If this sounds like a role you would like to take on, then we want to hear from you! What we can offer: A variety of learning and development opportunities via a range of sources and methods Access to the highly valued Local Government Pension Scheme(LGPS)Additional Voluntary Contribution (Shared AVC) Scheme Agile and Flexible working Annual leave purchasing scheme Annually negotiated pay and award progression Confidential advice and support via an Employee Assistance Programme Cycle to Work Scheme Family friendly policies Flexible Bank Holidays Free swimming at CCC swimming pools Generous annual leave allowance 25 days’ per annum, rising to 30 days’ after five years continuous service; plus 8 days public holidays (pro rata for part time) Gym Membership salary sacrifice scheme Home & Electronics salary sacrifice scheme Lifestyle Savings with over 750 discounts from the UK’s leading retailers, restaurants, supermarkets, attractions and more Professional Membership Fees paid for, dependent on role Relocation Assistance may be payable in approved cases Staff reward and recognition framework- including annual staff awards ceremony Subsidy for public transport Your Care dynamic wellbeing platformHours: This is a full-time role, for 37 hours per week. Working Pattern: 5Days Contract: Fixed Term for12 months Salary: £26,824- £29,064 per annum (City Pay Band 2) Location: This is flexible – combining home and office-based duties across the 3C operational area.More Information: You can click on the links here to find out more information about Staff Pay and Benefits, Working for the Council, our Values & Behaviours, Equality & Diversity in Recruitmentor Our People & Culture Strategy. If you would like an informal chat, please contact Kathryn on or email Application Process: To be considered for this role, please click Apply Now.If you are an internal candidate you must apply by logging in to your Employee Self-Serve(ESS) and access the ‘Useful Links’ (top right of the dashboard, under the person icon) and click on ‘CCC Job Opportunities’. Cambridge City Council is an Equal Opportunity employer and embraces diversity, creating an inclusive environment for all employees. * For City Council employees who apply for the role on a secondment basis, please note that you should refer to the Secondment Policy. Please note that agreement will need to be obtained from your line manager before the secondment can be confirmed.
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Salary: GBP26,824 - GBP29,064 per annum (City Pay Band 2)
Package:
Contractual hours: 37
Basis: Full time