Care Co-ordinator — Job Advert Care Co-ordinator Hours: Monday–Friday, 40 hours per week Contract: Permanent Salary: £27,000 per annum Make a real impact every day as part of a team that puts people first. Choices Homecare are looking for a proactive and organised Care Co-ordinator to join our domiciliary care service. This role brings together scheduling, assessments, care planning, quality assurance, and carer support, giving you real ownership across the full care journey. The Care Co-ordinator is a vital operational role within the branch, ensuring every individual receives safe, high-quality, person-centred care through effective rota planning, responsive coordination, thorough assessments and care planning, and strong support for our care teams. If you thrive in a varied, fast-paced role and enjoy being at the centre of day-to-day operations, this could be your perfect next step. What you’ll be doing Building and managing rotas to ensure safe and consistent service delivery. Completing initial assessments and risk assessments in line with the needs of the service user, and CQC requirements, along with ongoing care plan reviews. Supporting quality assurance through audits, spot checks, and observations. Supporting, supervising, and developing members of the care team. Ensuring ECM KPIs are met by monitoring alerts promptly and maintaining accurate, compliant documentation. Working closely with the Local Authority on new care packages and changes. Handling day-to-day service queries and resolving issues promptly and professionally. Participating in the on-call rota for essential out-of-hours support. Your experience Experience in domiciliary care, coordination, or scheduling. Strong organisational skills and the ability to manage changing priorities. Confident in completing assessments, care planning and maintaining accurate records. Excellent communication skills and a supportive, team-focused mindset. High attention to detail and commitment to delivering safe, person-centred care. Full UK driving licence and access to a vehicle. About Choices Homecare Choices Homecare is proudly part of Optimo Care Group, a family of care providers united by one mission:to enhance the lives of the people we support, and provide a caring environment for our workforce. With over 1,500 colleagues, we deliver safe, dignified, person-centred care that supports individuals to live independently in their own homes and communities. Why join us? At Optimo Care Group, we want everyone to feel welcomed, respected and able to be themselves. We value being fair, open, honest and connected, creating a caring environment where people feel safe, supported and valued. We aim to make work motivating and rewarding, with teams that are empowered, approachable, and trusted. We celebrate our diverse mix of people and the positive energy they bring. And yes, we believe work should feel fun too! If you need any adjustments during the recruitment process, just let us know, we’re here to support you. We Offer Supportive, people-first team culture Training and development through the Optimo Learning Academy Career progression opportunities across the Optimo network Access to Health Assured EAP and Reward Gateway benefits Interested? If you’re ready to bring your skills to a role that truly makes a difference, we’d love to hear from you. As part of our commitment to safeguarding the people we support, all successful candidates will be required to complete an enhanced Disclosure and Barring Service (DBS) check. This helps us ensure we are providing safe, high-quality care across our services. IND3