Purpose of the Role:
* The Telemarketing Executive is key in driving directly generated income for the business, and as such is a critical role in the overall sales process.
* You will target key businesses within our customer demographic, engaging with high level decision makers to gain their interest in our product offerings.
* Working closely with our Regional Sales Directors, the Telemarketing Executive will book prospect meetings and support in developing the business relationship moving forward.
* Contact from the Telemarketing Executive can often be the first time the prospect has spoken with the company, so ensuring a highly professional service is delivered is key.
* Through our marketing activity we also receive enquires via both digital platforms and telephone calls directly to the Sales Support Team.
* You will be responsible for qualifying inbound enquires and passing on to the Regional Sales Director where appropriate.
* Working from our contemporary Brighton office you’ll be supported by a highly experience team to help develop the knowledge and skillset needed to achieve the KPI’s.
Responsibilities:
* Consistently provide excellent telemarketing to generate new business appointments for our Regional Sales Directors.
* Work to high volume call and duration targets.
* Develop long lasting relationships with prospects, and act as a Brand Ambassador.
* Qualification of inbound telephone and digital enquiries, converting into qualified sales leads.
* Build and maintain the company’s contact management database/CRM platform 'Goldmine’ according to sales pipeline and marketing campaign reporting demands.
* Co-ordinate new business meetings with the Sales Directors.
* Manage and maintain lead referrals through the Sales Pipeline.
* Work with the wider Marketing Team to follow up on tactical campaigns.
* Effective planning of time and tasks to ensure monthly sales and calling targets are achieved.
* Work with the Regional Sales Directors to identify target prospects, taking on board feedback from past prospect meetings.
Skills and Experience:
Essential
* Previous outbound business to business telesales experience.
* Experience of using a CRM system.
* Ability to demonstrate telephone sales techniques.
* Experience in customer services environment.
* Excellent verbal and written communication skills.
* Ability to build relationships with high level decision makers.
Desirable:
* Sales experience within the financial or professional services environment.
Education Qualifications:
Essential
* Minimum of Maths and English GSCE Grade 'C’ or equivalent.
Desirable
* UK Finance Foundation course desirable or willing to work towards.
Location:
* Brighton Head Office.
* Full time, 5 days in Office.
OTE:
* Uncapped commission
* Employees sit roughly at around £40,000 - £50,000