Job Overview
We are seeking a dedicated and enthusiastic Front of House Assistant to join our team. In this pivotal role, you will be the first point of contact for our guests, ensuring a warm welcome and providing exceptional service. The ideal candidate will possess excellent communication skills, a friendly disposition, and the ability to multitask in a fast-paced environment.
Responsibilities
* Greet and welcome guests upon arrival with a friendly and professional attitude
* Manage reservations and seating arrangements efficiently
* Provide information about menu items and assist guests with their selections
* Handle customer inquiries and resolve any issues promptly to ensure guest satisfaction
* Maintain cleanliness and organisation of the front of house area
* Collaborate with kitchen staff to ensure timely service delivery
* Assist in managing cash transactions accurately and responsibly
* Uphold health and safety standards at all times
Experience
* Previous experience in a customer-facing role is preferred but not essential
* Strong interpersonal skills with the ability to communicate effectively with guests and team members
* Ability to work well under pressure while maintaining attention to detail
* A proactive approach to problem-solving and customer service excellence
* Flexibility to work varied shifts, including evenings and weekends
Join us as a Front of House Assistant, where your contributions will be valued, and you will play an integral part in creating memorable experiences for our guests.
Job Types: Full-time, Permanent
Pay: From £13.00 per hour
Expected hours: No less than 40 per week
Benefits:
* Employee discount
* On-site parking
Work Location: In person