Position: Senior Property Manager
Location: Hybrid (Bristol based portfolio)
About Hillcrest Estate Management
Hillcrest Estate Management, founded in 1985 by Arthur G.W. Jenner, is a respected entity in the Residential Block Management sector, with offices in Bristol and Essex. With over 40 years of industry experience, we stand as one of the most established firms in the field. Hillcrest's exclusive focus on Leasehold Management underscores our dedication to providing specialised expertise in this area. Hillcrest is part of the Trinity Property Group, an Odevo Group Company.
Benefits
We value and promote a positive work‑life balance. You will receive a competitive salary that will match your skills and experience, as well as the following benefits:
* 24 days annual leave for work‑life balance.
* Discounts on shopping and services through Perkbox.
* Employee Assistance Programme for confidential support.
* Hybrid and flexible work opportunities.
* Financial support for personal development.
* Opportunities for career growth.
* Recognition incentives.
* Cycle to Work scheme for a healthy lifestyle.
* Employee Referral Scheme for potential bonuses.
Job Description
The Senior Property Manager is responsible for the day‑to‑day management of a portfolio of developments in and around the Bristol area. Key responsibilities and tasks include:
* Carry out development inspections as necessary to ensure the company's responsibilities are met.
* Proactively communicate with customers regarding the management of their development, ensuring communication strategies are achieved and reviewed regularly.
* Manage the relationship with the customer, responding to queries, building positive relationships with stakeholders, reporting to clients regularly and attending meetings with customers and clients as required.
* Work with customer‑formed groups such as RAs, RMCs, RTM, etc.
* Ensure customer complaints are resolved effectively and in a timely manner.
* Liaise with the Accounts department to ensure accurate financial management of the development.
* Source, appoint and manage competent trade persons to undertake works across the portfolio.
* Ensure all works undertaken by contractors are of suitable quality and cost‑effective.
* Ensure all Health & Safety and industry legislation is adhered to.
Qualifications and Skills
* At least 3 years of experience in the residential property management sector.
* Ideally ATPI qualified.
* Proven track record in customer service with excellent communication skills and the ability to communicate well with individuals at all levels.
* Must have a full UK driving licence.
* Must have intermediate computer skills in Microsoft packages.
* Previous experience of contract management.
* Client focused, organised, self‑motivated, with the ability to use one's own initiative and work to tight deadlines.
* Attention to detail, whilst having the ability to keep perspective and make informed decisions.
Application Process
All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.
For further information, or to explore more opportunities, you can visit Hillcrest Estate Management website. If you have questions or would like more details, you can contact our recruitment team at 020 460 43118, quoting the reference number LNKD1_UKTJ.
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