About the role
Are you passionate about supporting older and vulnerable tenants to live independently in a safe, supportive environment? We’re looking for a proactive and confident Independent Living Officer to join our team, providing high-quality intensive housing scheme management across our three Extra Care sites.
You will be a proactive, solution and performance focused individual who can work independently, manage competing priorities and deliver high-quality outcomes for tenants.
As an Independent Living Officer, you will:
* Provide day-to-day housing management support within Extra Care schemes
* Build strong relationships with tenants, families, onsite care teams, internal teams and partner agencies
* Ensure the schemes are compliant, safe, welcoming, and well-maintained
* Support activities and wellbeing initiatives with Engagement Team colleagues
* Engage actively on the Extra Care allocations panel ensuring voids and allocations are let in line with the allocations processes and relevant KPIs
* Maintain accurate records and contribute to continuous service improvement
About You
We’re looking for someone who is:
* Experienced in managing or working within Extra Care housing or Independent Living housing settings
* An excellent communicator with strong interpersonal skills
* Organised, reliable, and able to work independently across multiple sites
* Confident in handling sensitive issues with empathy and professionalism
* IT-literate with good administrative skills
* In possession of a full driving licence (essential for travel between schemes)
What We Offer
* A supportive team and positive working environment
* Opportunities for training and development
* Competitive salary and benefits package
* Flexi scheme
The role is 37 hours per week working across our 3 extra care schemes within Bury.
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