Job Description
Assistant Clinic Manager
Luxury Medical & Aesthetic Skin Clinic
West London
Full-Time | Up to £38,000 + Sales Bonus
We are seeking an high-calibre Assistant Clinic Manager to join a state-of-the-art, award-winning medical and aesthetic skin clinic in the heart of West London.
This is a key leadership role within a doctor-led CQC regulated environment, reporting directly to the Head of Operations and Medical Director. The successful candidate will play a central role in ensuring operational excellence, regulatory compliance, and outstanding patient experience.
The Role
As Assistant Clinic Manager, you will provide efficient operational support while overseeing day-to-day clinic performance. You will lead a team of four direct reports, with scope for further team growth. This is a hands-on management role suited to a highly organised, proactive individual who thrives in a fast-paced, high-standard clinical setting.
Working Pattern:
* Full-time
* Monday to Friday
* 1–2 Saturdays per month (rota basis)
Key Responsibilities:
* Oversee daily clinic operations to ensure smooth, efficient service delivery
* Lead, motivate and manage a team of therapists and reception staff
* Support and maintain SOPs in line with CQC requirements
* Ensure compliance within a CQC-regulated environment
* Drive clinic performance, sales, and KPI achievement
* Maintain exceptional patient journey standards and customer service excellence
* Work closely with senior leadership to implement operational improvements
* Monitor reporting, data tracking and performance metrics (advanced Excel skills)
About You:
We are looking for an ambitious, detail-oriented professional with strong leadership ability and a passion for aesthetics and clinical excellence.
Essential Requirements:
* Minimum 2 years’ experience in an Assistant Manager or relevant management role
* Experience in aesthetics, medical, dental, or similar regulated healthcare environment
* Experience working within a CQC-regulated clinic (or strong CQC knowledge)
* NVQ Level 3 in Beauty Therapy (or equivalent such as ITEC/CIBTAC)
* Proven experience in operations and sales with a track record of delivering KPIs
* Strong leadership and organisational skills
* High level of autonomy and proactive mindset
* Excellent IT skills, particularly Excel
* Fluent English
* Impeccable attention to detail
Personal Attributes:
* Warm, professional and people-focused
* Highly efficient and process-driven
* Commercially aware and sales-focused
* Confident in leadership and decision-making
* Passionate about aesthetics, safety and ethical practice
What We Offer:
* Competitive base salary (up to £38,000 DOE)
* Monthly performance sales based bonus structure
* Ongoing professional training in leading aesthetic technologies
* Potential lateral progression into skincare brand opportunities
* Discounted treatments and products (including injectables)
* Company pension
* Health & wellbeing programme
* Employee discounts
* Supportive, high-performance team culture
Location
This role is based in West London, with excellent transport links across London.
Commutable from Balham, Clapham, Croydon, Ealing, Guildford, Kingston upon Thames, Richmond, St Albans, Stratford, Watford and Wimbledon.
References
Compass Associates is acting as a recruitment partner on this position. If this role isn’t right for you but you know someone who would be a great fit, we offer £500 in vouchers for every successful recommendation.
Contact Details
If you’re interested in learning more, please contact Roberto on 023 9421 4486 or email ramos@compassltd.co.uk.