The Company:
For 13 years we have been offering our famous EAT.DRINK.PLAY experience with unrivalled street food, bars, shops and entertainment all under one roof. Where else could you eat Greek gyros and catch a Harry Styles party all in one place? Or play crazy golf, eat a Bao and watch Stormzy perform? No where!
In 2011 we created the world’s first pop-up dining and shopping destination in the heart of Shoreditch before opening venues in other iconic locations in Croydon, Wembley and in 2024 we opened in Liverpool and Camden.
We are growing quickly with new sites planned for Bristol and London, so we are delighted to expand our team. Join the thrilling ride at BOXPARK…if you’re ready for a challenge!
The Role:
As a Senior Multi Trader at Boxpark, you aren’t just fixing things—you are the guardian of our physical guest experience. You will move across our various London locations via our excellent public transport network, ensuring our shipping‑container hubs remain safe, functional, and visually impressive. This is a high‑energy, hands‑on role for a "master of all trades" who thrives on variety. You will be the bridge between technical problems and practical solutions, representing the Boxpark brand to our tenants, staff, and visitors.
Key Responsibilities:
* Multi‑Site Maintenance: Lead the planned and reactive maintenance across our London portfolio, specializing in a mix of plumbing, basic electrical, carpentry, painting, and general "make‑good" repairs.
* Expert Problem Solving: Act as the first responder for site emergencies. You’ll need to think on your feet to find safe, cost‑effective, and long‑term solutions to complex structural or mechanical issues.
* The "Technical Translator": Communicate clearly with Site Managers and Head Office. You must be able to explain technical faults and repair timelines to non‑technical staff in a way that is easy to understand.
* Vendor Coordination: When a job requires a specialist (e.g., Gas Safe or complex HVAC), you will oversee their work to ensure it meets Boxpark’s high standards.
* Customer Excellence: Act as a professional face of the business. You’ll be working in public‑facing environments and inside tenant units; a friendly, helpful, and "can‑do" attitude is essential.
* The Ideal Candidate Multi‑Trade Specialist: You have a broad background in facilities maintenance or construction. You’re as comfortable fixing a leak as you are repairing a door frame or troubleshooting a lighting circuit.
* London-Mobile: You are comfortable and efficient at traveling between various London sites using public transport.
* Strong Communicator: You possess the "soft skills" to manage expectations. You can stay calm and professional even when a site is busy or under pressure.
* Self‑Starter: You don’t wait to be told what to do. You spot a loose floorboard or a flickering light and fix it before it becomes a complaint.
Pay and Benefits:
Our people are at the heart of all we do at BOXPARK and therefore as well as paying competitive salaries, we have some awesome employee perks to make you feel special and supported throughout your journey with us.
Wellbeing
* Health cash plan in the form of SimplyHealth which provides cash back on dental, optical, prescriptions, online GP and 24/7 counselling.
* Wellbeing champions in all venues and they are all trained Mental Health First Aiders. We run a range of initiatives focusing on mental, financial, physical and social health throughout the year.
Financial
* Discretionary annual bonus scheme
* Wagestream - Financial planning tool which allows access to your earned wages whenever you need. No more waiting for payday.
* Access to our Cycle to Work scheme to buy a tax‑free bicycle, equipment, or both.
* TIPs - All guest tips go straight to our teams.
* 50% off drinks
‘You’ Time
* We offer a generous 25 days (plus bank holidays) which rises after one year up to 30 days.
* Not enough holidays… we hear you! We offer a holiday purchase scheme which allows you to purchase an additional 5 days annual leave each year.
* Enhanced maternity, paternity, adoption and shared parental leave
* Carers Leave - 2 days paid carers leave per year to help you be there when your dependants need you.
Career Progression
* Want to grow and progress in your career? Then BOXPARK really is the place to be. We have development programs for all of our team from Bar Team Member up to General Manager.
BOXPARK is an equal‑opportunity employer. We are committed to diversity and inclusion and do not discriminate based on race, religion, gender, age, sexuality, gender, or physical ability.
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