Job Summary
Rotational Pharmacy Assistant – Band 3 – Clinical Support Division – Permanent – 37.5 hours per week – West Middlesex University Hospital.
Pharmacy Assistants may work in all sectors of the hospital pharmacy, invariably on rotation according to the needs of the pharmacy service. Duties include technical tasks according to relevant NVQ accreditation, housekeeping and other non‑technical activities. Pharmacy Assistants work under the direction of section/team leaders or pharmacists in accordance with all written procedures.
Pharmacy Assistants support other pharmacy staff in the provision of pharmacy services and assist with limited training of relevant staff. The successful candidate will complete an NVQ2 in pharmacy services (if not already held) within a specified timescale. This is a rotational role in stores and distribution and will include dispensary training to allow the candidate to complete logs and validations for weekend working.
Please note: Some roles may require weekend shifts at multiple sites.
Key Responsibilities
* Senior Stores assistant duties – manage stock control and serve as the super user for the Rowa system.
* Train rotational assistants and other staff grades.
* Participate in rotational duties including dispensing medication in the inpatient dispensary.
* Ensure the efficient running of stores according to workload.
Roles and Responsibilities
1. Stores and Distribution
* Print or fill stock requisitions for other pharmacy locations or wards/clinical areas of the hospital/outside units.
* Prioritise, organise and plan daily workload to meet service requirements and act as team lead to ensure work is completed on the distribution and good receipt areas equitably.
* Participate in topping up of stock drugs to wards and other clinical areas against a predefined stock list.
* Provide feedback to ward pharmacist/MMT staff on ward stock including areas of overstock or increased need.
* Issue stock items to wards/clinical areas via the pharmacy computer system.
* Perform repetitive lifting of pharmaceutical products and transport boxes according to Health & Safety principles.
* Unpack, check, count, handle, book in and put away deliveries received into the pharmacy store accurately.
* Match deliveries received against paperwork and query any discrepancies with the supplier or pharmacy procurement staff where relevant.
* Assist with stock control including expiry date checking on a regular basis; daily stock checks completed and discrepancies investigated.
* Empty returned ward boxes and return stock or dispose of unsuitable pharmaceuticals where relevant and according to procedure.
* Ensure all pharmaceutical products are stored securely and meet safe custody requirements.
* Assist in monitoring all aspects of stores where necessary (including cold store temperatures).
* File all records appropriately and according to procedure.
* Assist and maintain procedures and contribute to the development of the service.
* Escalate any medicines shortage issues on the wards or in stores to the appropriate person.
* Monitor and investigate discrepancies.
* Maintain major incident box stock including expiries and change to contents when instructed.
2. Dispensary
* Ensure dispensary areas are kept clean and tidy and shelves/other relevant areas are cleaned according to the department schedule.
* Ensure dispensary areas are sufficiently stocked with all sundries (leaflets, cards, bottles, bags).
* Filing prescriptions and other paperwork and archiving as required.
* Undertake labelling and dispensing duties according to procedure.
* Perform all necessary logging in of inpatient and discharge prescriptions and record logging out times for relevant parts of the dispensing process using Patient Tracker System.
* Assist in ensuring dispensary workload is managed in order, or according to priority using the Patient Tracker System.
* Hand out and dispense prescriptions where necessary according to procedure.
* Answer the telephone promptly and courteously, referring relevant calls efficiently where necessary.
* Have a working knowledge of all relevant pharmacy systems: JAC, TMS (Patient Tracking System) and Cerner.
3. Other
* Participation in weekend/Bank Holiday and other department rotas in accordance with the needs of the service.
* Participation in annual appraisals/PDP and performance review initiatives of the Trust.
* Undertake all statutory and mandatory training and relevant updates in accordance with Trust requirements.
* Participation in other training initiatives to meet individual and departmental requirements relevant to the post and the pharmacy service.
* Complies with all other departmental and Trust policies.
* Undertakes any other duties required by the section/team leaders, principal pharmacists or the Chief Pharmacist.
This advert closes on Tuesday 21 Oct 2025.
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