Job Description Have you worked on a Dynamics 365/CRM implementation and been involved in process specification and systems configuration? Do you have experience helping housing organisations replace their legacy housing management systems with Dynamics 365? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Dynamics 365 Functional Consultant for an organisation working at the cutting edge of digital transformation. The objective of the role will be to perform an important part of solution delivery by controlling requirements, managing deadlines and expectations, documenting output, and delivering functional design. You will also document and design system interfaces, work with supplier and perform system configuration, basic data migration, user acceptance testing, training, and user support duties. Must Have Some experience of working with Microsoft Dynamics 365 CRM Experience working on a systems implementation covering areas such as Project Scoping, Requirement Gathering, Authoring Business Requirements & Functional Design Documentation, Capturing end-to-end Test scenarios, Training Experience working within a Social Housing environment with a broad understanding of processes, modular areas and business systems (for example housing management systems such as MRI Enterprise/Orchard Housing, Aareon QL, Civica Cx, Capita One/OPENHousing, NEC Housing, MIS ActiveH, etc) Excellent customer facing skills, good stakeholder management and excellent communication skills Nice to Have / Will Strengthen Application Experience working specifically on a successful migration of processes to Microsoft Dynamics 365 CE/CRM for a Social Housing operation either in sales of customer service. Property Services, Repairs, Maintenance, Assets systems/process experience Power BI reporting experience PowerApps experience If you would like the opportunity to work for an organisation and the cutting edge of digital transformation, and work as part of a team operating predominantly from home in a role with flexibility and give & take into relation to working hours then please apply without delay.