Join Northwood as a knowledgeable, influential and trusted HR Advisor! Were recruiting at our Telford site, one our fast-paced manufacturing facilities! You'll be providing hands-on HR support, coaching and guidance to Managers (Operational and Commercial functions). While predominantly based at the Telford offices, you will remotely support our Oldham and Bromsgrove sites with occasional travel to those locations. Please note this role is normally site-based 5 days per week. About the Role Day to day: You will provide case management support to Managers, ensuring policies and procedures are applied consistently. Working with the HR Administrator to provide administrative support where necessary throughout the Employee Life Cycle will be a key part of the role, including new starter and leaver processes, Right to Work checks, probationary reviews, and Employee Relations matters. Through day-to-day hands-on support, you will play an active role in promoting and demonstrating our Guiding Principles: One Family; Zero Harm by Choice; Leading with Humility; and Empowered Teams. Youll also be involved in HR projects, working as part of a proactive, innovative and responsive HR team. Employee Relations: You will provide support to the HR Business Partner to provide advice to Managers regarding disciplinary, capability, and grievance cases, ensuring all correspondence is appropriately documented and filed. Well also rely on you to take notes at hearings and log all sanctions on our HRIS. Benefits Company pension Life assurance Sick pay Free company products Free on-site parking Food, retail, holidays, cinema, and gyms discounts Wellness programmes, including Employee Assistance Program and OnDemand GP service Free early access to pay scheme Salary sacrifice schemes Employee referral scheme Requirements Qualities and behaviours we're looking for: Resilience, self-awareness, and adaptive communication toward stakeholders at all levels. Ability to build trusted relationships with the confidence to respectfully challenge actions or behaviours. Proactive approach to time management and prioritisation, balancing tight deadlines and competing priorities. Skills and experience were looking for: Up to date knowledge of employment legislation and HR best practice Strong delivery of Employee Relations support and advisory, including disciplinary, grievance, and absence management Provision of coaching guidance and advice to Managers Proficient in Microsoft Office applications, HR/Payroll and recruitment systems Supporting or handling HR casework, advising on HR policy and procedure The qualifications and experience we'll need from you: CIPD Level 5 (or working towards) FMCG or Manufacturing sector experience in an HR capacity Supporting simultaneous ER cases from initiation to conclusion Experience processing high volume Starters and Leavers Proficient in everyday IT and HR systems (e.g. Dayforce) Attention to detail in a fast paced environment Development and delivery of training Supporting Employee Engagement activities