Client Services Administrator
đź“Ť Halifax (3 days on-site) | đź’» Hybrid Working | đź’· ÂŁ25,000 (flexible DOE)
Are you a highly organised, people-focused administrator who thrives in a dynamic environment? Do you enjoy working at the heart of a team, ensuring smooth operations and exceptional customer experience? Then this might be the perfect opportunity for you.
I’m working with a progressive IT services business, to help them find a Client Services Administrator to support their busy operations team. This role offers a blend of customer support, internal coordination, and technical administration – ideal for someone who loves variety and working across teams.
đź’Ľ The Role
You’ll be supporting both clients and internal teams by:
* Logging and triaging client support tickets
* Coordinating IT device logistics and build schedules
* Updating CRM systems and documentation
* Liaising with suppliers to fulfil client requests
* Ensuring SLAs are met and customer satisfaction remains top-notch
* Supporting compliance processes aligned to ISO standards
✅ What You’ll Need
* Previous experience in a customer-focused admin or coordinator role
* Great attention to detail and multitasking skills
* Confident communicator – written and verbal
* Comfortable with systems like CRM platforms and Microsoft Office
* A team player with a proactive approach
🌟 Why Join?
This is modern IT services company that thrives on innovation, flexibility, and collaboration. You’ll be joining a team that values:
* Tenacity – Owning challenges and solutions
* Listening – Digging deep to solve the right problems
* Customer innovation – Helping clients see what’s possible
* Positivity – Staying open to brilliant outcomes
This is a fantastic role for someone looking to develop in a supportive and future-focused environment.
đź“Ś The Offer:
* ÂŁ25,000 salary (negotiable based on experience)
* Hybrid working – 3 days per week in their Halifax office
* Supportive team environment
* Opportunities to grow and expand your skillset
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