AdministratorLocation: HMP NorthumberlandAbout the RoleSodexo Justice Services is seeking a highly organised and professional Administrator to provide comprehensive administrative support at HMP Northumberland. This role is essential to ensuring the smooth and efficient running of departmental functions within a prison environment, supporting both colleagues and service delivery through accurate, timely, and confidential administrative work.Purpose of the RoleThe Administrator will deliver general administrative support across a range of business areas, ensuring processes run efficiently and in line with Sodexo policies, prison service orders, and legal requirements. The role requires strong organisational skills, attention to detail, and the ability to work effectively in a fast-paced, regulated environment.Key ResponsibilitiesManage incoming and outgoing correspondence, ensuring accurate distribution to relevant departments or staffProduce and assist with typed correspondence including letters, emails, spreadsheets, and database entriesProvide general administrative support including photocopying, filing, scanning, and record managementMaintain accurate, up-to-date records in line with audit, legal, and prison service requirementsSupport the production of management information and regular reports, identifying trends where requiredAnswer and make telephone calls in a polite, confident, and professional mannerLiaise effectively with colleagues, stakeholders, and members of the publicMaintain strict confidentiality at all timesSupport colleagues across departments to ensure the safe and smooth operation of the prisonUndertake any additional administrative duties as required by the Line ManagerKey AccountabilitiesEnsure all administrative actions are completed accurately, securely, and within agreed timescalesMaintain effective filing and record-keeping systemsSupport cost-effective and efficient departmental operationsWork collaboratively with colleagues across the prisonSkills, Knowledge & ExperienceEssential:Experience in an administrative role or similar environmentCompetent in the use of IT systems and Microsoft Office applicationsAbility to work under pressure and meet deadlinesStrong organisational skills with the ability to manage competing prioritiesProfessional, confident, and customer-focused communication skillsDesirable:Experience working in a secure or regulated environmentUnderstanding of confidentiality and data protection requirementsCore CompetenciesCommunicates EffectivelyCustomer FocusBeing ResilientOptimises Work ProcessesCollaboratesWorking with Sodexo is more than a job; it's a chance to be part of something greater.You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way.In addition, we offer20 Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, Gym discount to maintain a healthy lifestyle, a confidential 24/7 employee assistance programme providing independent support to overcome whenever life has its obstacles including emotional support, legal and financial advice.For further details regarding our Sodexo benefits please see attached. Ready to be part of something greater? Apply today!About The CompanyAt Sodexo, our purpose is to create a better everyday for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity.We're an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves.We recognise that we're on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.