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Work type: Hybrid work 2 days per week in our Glasgow office
The Organisation
The Institution of Civil Engineers (ICE) is a 97,-strong global membership organisation with over two hundred years of history.
It is a centre of engineering excellence, qualifying engineers and helping them maintain lifelong competence, assuring society that the infrastructure they create is safe, dependable and well designed.
Its network of experts offers trusted, impartial advice to politicians and decision-makers on how to build and adapt infrastructure to create a more sustainable world.
The Role:
We are seeking a highly-organised and proactive Regional Coordinator to join our ScotlandRegion team. You will be central to the successful delivery of ICEs activities in the region, providing essential administrative and support services to our volunteer members and the Regional Support Team (RST). This is a dynamic and varied role, ideal for someone who thrives in a busy environment and enjoys interacting with a diverse range of stakeholders.
Duties and Responsibilities:
* The first point of contact for enquiries, providing excellent customer service to members, prospective members and the public.
* Coordinate and administer regional events, including venue booking, delegate management and on-site support.
* Provide comprehensive administrative support to the regional committee, officers and branches.
* Support and maintain information on the regional website.
* Maintain regional membership data and generate reports using our membership database (MEMSYS).
* Support the Regional Director with financial administration, including processing invoices and maintaining accounts.
* Produce and distribute marketing materials, electronic mailings and website updates.
* Collaborate effectively with other Regional Coordinators and ICE HQ teams.
* Collate feedback and provide regular reports on event attendance and KPIs.
* Maintain efficient office practices, including post, filing and supply management.
* Identify and report potential risks and take appropriate corrective measures.
About You
* Strong administrative and organisational skills, with experience in event coordination.
* Excellent communication skills, both written and verbal.
* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams, SharePoint).
* Experience in financial administration.
* Ability to work independently and as part of a team.
* Strong attention to detail and proofreading skills.
* Ability to manage a demanding and varied workload, balancing priorities effectively.
* Proactive and adaptable approach
* In depth Data Protection training will be provided.
ICE Group benefits include
* 25 days annual leave
* Up to eight per cent of salary contributed to a personal pension scheme
* 24-hour employee support line
* Death in service benefit equivalent to one years salary
* Interest free season ticket loan
* Cycle to work scheme
* Big Gym membership savings with the Gymflex scheme
ICE Group is an equal opportunities employer and welcomes applications from all sections of the community.
General Data Protection Regulations (GDPR)
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