Overview
Join to apply for the Driver/Receptionist role at BusDevCoach.com.
The Role
From providing high quality integrated urgent care for over six million people, to thinking of innovative solutions for our patients, every role at IC24 is made to be brave. The dual job purpose of this exciting role is to be the first point of contact for patients upon arrival at a dedicated base, welcoming them and ensuring their confidentiality is always maintained, whilst also providing transport to GPs on visits around the locality to visit patients.
The receptionist element of the role includes comfort calls to patients, appointment booking or handling incoming calls about a possible bereavement. This part of the role requires empathy and competent IT skills to navigate a computer screen while talking to a patient on the phone who may be distressed.
The driver element of the role includes vehicle and medical equipment checks, using an IC24 car to transport clinicians to a call where a person is in need. This may also include accompanying the clinician into patient homes. A full, clean, manual driving licence is required.
This role involves a variety of tasks across shifts, keeping the work balanced and interesting, with opportunities for progression within a range of roles.
Do you have the passion to work in a busy out-of-hours environment offering professional patient care in our Norfolk and Waveney locality? If you want to work for a company dedicated to its workforce and are enthusiastic about helping others and making a difference, this role could be right for you.
Who are we?
We are Integrated Care 24 (IC24), the leading not-for-profit social enterprise providing innovative and patient-focused primary care services. IC24 is committed to improving access to health and social care for our patients and reducing demand on secondary care services. IC24 provides services to over 6 million patients, including GP-led out-of-hours services, NHS 111, primary care and secondary care support services.
Location
Based from Kings Lynn, Norfolk with travel to other locations within Norfolk and Waveney where necessary.
Hours Available
Up to 30 hours available for evening, overnight and weekend shifts.
What’s in it for you
* Hourly rate from £12.25, depending on hours worked
* Enhanced Bank Holiday rates
* Additional annual leave above statutory minimum based on service
* Opportunity to join the NHS Pension Scheme
* Free 24/7 independent counselling service
* Learning and development opportunities
* Free membership to our reward and discount platform
* Access to Blue Light Card and other NHS Discount Schemes
Requirements
* Full, clean, manual driving licence
* Eligibility to work in the UK and satisfactory DBS disclosure; two references
* Empathy and competent IT skills; ability to handle calls from patients potentially in distress
Equal opportunities
We are committed to providing equal opportunities for all people and particularly encourage applications from ethnic minorities, applicants with a disability and those from other under-represented groups. If you would like to discuss reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team.
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