We’re seeking an Interim HR Systems & Process Improvement Lead to drive a major transformation across our People function.
This is a strategic, project-based role — not part of day-to-day HR operations — working closely with our Senior Leadership Team and colleagues in HR, Digital, and Operations. Your objective is to design and implement a modern, efficient, digital-first HR function that enhances employee experience and supports organisational growth.
The length of the fixed-term contract and consultancy days are open to discussion and will depend on the scope identified during the discovery phase.
Details:
Location: Hybrid / Head Office (North Tyneside)
Contract: Fixed Term – 6 to 9 Months (Flexible)
Days: 2–3 Days per Week (Consultancy Basis – Negotiable)
Rate: Competitive Day Rate
Key Responsibilities
HR Systems & Digital Transformation
* Lead the upgrade or implementation of our HRIS, ensuring seamless integration with payroll, finance, and CRM platforms.
* Develop and embed self-service tools and dashboards to improve data visibility and reporting.
* Oversee project delivery from planning to execution, including milestones, risk management, and benefits tracking.
Process Review & Efficiency Improvements
* Conduct a comprehensive review of HR processes (e.g., onboarding, performance management, compliance) to identify automation and efficiency opportunities.
* Recommend and implement streamlined workflows that enhance accuracy, speed, and employee experience.
* Ensure all changes maintain compliance with employment law and regulatory requirements.
Stakeholder Engagement & Project Leadership
* Develop and manage a detailed transformation project plan and present progress updates to the Senior Leadership Team.
* Collaborate with colleagues across HR, IT, Finance, and Operations to ensure smooth implementation and strong stakeholder buy-in.
* Work alongside HR operations staff (without direct line management) to understand pain points and co-create better systems.
Requirements
Essential:
* Degree or equivalent level of education in HR, Business, or related field.
* Significant experience leading HR system implementations or upgrades.
* Proven track record of delivering HR transformation programmes in complex organisations.
* Excellent project management skills, with strong change management and stakeholder engagement experience.
* Deep understanding of HR processes and compliance requirements.
* Strong technical understanding of HRIS platforms and integration with other systems.
* High proficiency in Excel and data analysis tools.
* Ability to communicate complex concepts to non-specialist audiences.
Desirable:
* CIPD qualification or equivalent.
* Experience in the charity, non-profit, or social enterprise sector.
* Familiarity with payroll and finance system integration.
* Project management qualification (e.g., PRINCE2, Agile, PMP).
If this sounds like a role you’d be interested in, please apply below or email the HRTeam for more information