As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHAT'S THE ROLE?
As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHO IS HILTI?
Hilti is where innovation is improving productivity, safety, and sustainability in the global construction industry, and beyond. We build strong customer relationships that create products and solutions Making Construction Better. Our passionate and inclusive global team of 34,000 employees across more than 120 countries explores possibilities, leverages their potential, owns their personal development, and grows lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked among the top 20 UK’s Best Workplaces by the Great Place to Work institute.
WHAT DOES THE ROLE INVOLVE?
Your days as an Account Manager will vary, but typically include:
1. Visiting sites and customers in the field, asking open questions to understand their needs, and listening to tailor solutions.
2. Demonstrating our innovative products and state-of-the-art software to customers on-site.
3. Developing ‘focus’ customers by building relationships and uncovering new business leads.
4. Managing your sales area operationally, organizationally, and strategically, utilizing our top-in-class CRM system, Salesforce.
WHAT DO WE OFFER?
At Hilti, you join a passionate and inclusive global team with a caring, performance-driven culture. You will grow surrounded by supportive colleagues, with your results recognized and rewarded. Benefits include:
* Extensive onboarding & training, plus company events in Manchester.
* Incentives such as trips to New York City, Milan, and Miami for top performers.
* Minimum 10% salary increase after 2 years of high performance through our Star Development Programme.
* 33.5 days’ holiday (including Bank Holidays), with options to buy additional days.
* Private healthcare, life insurance, wellbeing support.
* 6% pension contribution.
* Company vehicle and fuel/charging card.
* Company laptop and mobile phone.
* £2,000 reward for referring a successful candidate.
WHAT YOU NEED IS:
Key qualities and skills include:
* Customer-facing/sales experience in any industry.
* Solution-oriented approach to uncover customer needs and provide suitable solutions.
* Alignment with our values: commitment, teamwork, courage, integrity.
* Resilience and adaptability to meet all customer levels.
* Drive and motivation to succeed and overcome challenges.
* Curiosity to learn, develop, and grow.
* Excellent organizational skills to manage time and priorities independently.
* Full manual UK driving license to visit customers on-site, Monday to Friday. Please disclose points and expiry dates if applicable.
WHO SHOULD APPLY?
We welcome candidates from diverse backgrounds; some of our best account managers had no prior experience in sales or construction. Success depends on teamwork and ability, not background. Please apply for only one role so your skills can be best matched. Upload your CV and answer brief questions via the 'Apply Now' button, which takes about 90 seconds. Successful candidates will complete an online assessment and a short pre-recorded video interview. Keep an eye on your junk mail for these communications. For support, contact [emailprotected]. The process includes an interview with a Regional Manager, a 'day-in-the-life' field ride, and a final interview with a Sales Director, with expenses paid for travel. If no current role fits, we will keep your details for future opportunities. Hilti is an equal opportunity employer, valuing contributions regardless of sex, gender identity, race, ethnicity, sexual orientation, disability, age, religion, or family status.
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