This leading tech focussed business on the outskirts of Leeds are looking to recruit an Onboarding Project Lead, this fully office-based role, is a great opportunity to work closely with long standing customers to engage and build relationships. The successful candidate will enjoy a varied and challenging role that will encompass; Acting as the main point of contact for all customer onboarding Manage and verify customer orders Arrange and confirm installation details Work closely with internal teams such as sales, technical support and IT to ensure smooth customer onboarding Manage regular customer reviews Manage the customer's journey for onboarding Manage any queries along the process Maintain all accurate records and administration This is an exciting opportunity for an onboarding project lead or someone from a customer experience background to join this fast paced and dynamic organisation. The successful candidate will have; Minimum of 2-3 years onboarding, project coordination, or client-facing experience Excellent written and verbal communication skills, with a confident and approachable manner. Strong attention to detail and organisational skills. Ability to manage multiple projects concurrently. Comfortable liaising with technical teams at both operational and senior levels. Familiar with using CRM tools to track and manage customer onboarding journeys. Experience engaging with site-based IT teams is advantageous ...