Description A long-established and growing business within the construction and industrial products sector is seeking an IT Support Assistant to join their close-knit, supportive team based in Doncaster. This full-time, office-based role offers the chance to work in a collaborative environment, where employees are treated like family and supported to succeed. You'll play a key part in supporting users across various departments while contributing to the ongoing development of the IT function. The Role You will support all areas of the business — including Sales, Marketing, Customer Service, Finance, and Warehouse — ensuring users can operate effectively. This is a hands-on and varied position that combines helpdesk support, system administration, and light technical project work. Key Responsibilities * Provide IT support to internal users across all departments * Troubleshoot and resolve system issues as they arise * Manage and maintain a central log of IT activities * Support onboarding, offboarding, and user access changes * Assist with server patch management and application updates * Maintain asset registers, change logs, and key documentation * Liaise with external IT support partners and raise support tickets * Perform system security checks in line with company policy * Support reporting and data management using tools such as PowerBI and SQL * Help onboard external partners to document automation platforms * Supporting users with Microsoft 365 application (Outlook, OneDrive, SharePoint, Teams etc), Azure, Dynamics 365 (Customer Service), Sage200, SageCRM, Smartsheet * Assisting with testing and deploying changes on the company websites * Data management in internal systems such as SharePoint Requirements * Strong working knowledge of Microsoft 365 (Outlook, SharePoint, Teams, OneDrive, etc.) * Familiarity with Azure, Dynamics 365 (Customer Service), and Sage 200/Sage CRM * Experience supporting a business of around 50 users across multiple departments * Comfortable with remote helpdesk support and using various platforms * Basic understanding of SQL and experience creating reports in PowerBI or PanIntelligence * Proactive in supporting cyber security best practices * Experience working with internal systems such as SharePoint and Pimberly is desirable Benefits * Hours - Monday- Friday 8am-5pm * Salary- £30,000- £35,000 * Company wide bonus scheme * Pension Contribution * 28 days holiday * Birthday off * Team celebrations, lunches, Street food stalls, early finish etc * Employee of the month * Supportive, caring culture