Job Description
Job Title: Account Director
Company: Shelftrak
Location: Flexible (with regular client engagement)
Role Overview
Shelftrak is looking for an experienced Account Director to lead and deepen relationships with key clients in the travel retail channel.
This role is focused on owning senior client relationships, understanding each client’s commercial priorities, and working closely with internal teams to ensure Shelftrak delivers high-quality, actionable insight on a day-to-day basis. The Account Director will play a critical role in turning Shelftrak data into clear guidance that helps clients improve execution, make better decisions, and unlock growth — while also identifying opportunities to grow revenue through additional project work.
Key Responsibilities
1. Own and develop senior relationships with Shelftrak’s key brand clients
2. Act as the primary day-to-day client contact, ensuring consistent, high-quality delivery
3. Understand each client’s business priorities, challenges, and commercial objectives
4. Use Shelftrak data to identify clear execution gaps, opportunities, and recommendations
5. Translate complex data into simple, commercially relevant insights and guidance
6. Work closely with the internal delivery, insight, and field teams ...