AttendanceSupportOfficerThepurposeofthepostistosupporttheeffectivedaytodayrunningofthefunction/department,andprovidefulladministrativesupporttotheteam.
DUTIESANDRESPONSIBILITIESAttendanceSupportOfficer
1. TobethepointofcontactforinternalandexternalrangeofcontactsoftheDepartmentinrelationtomatterspertainingtoservicesprovidedbytheDepartment. Thiswillincludedealingwithvisitors,telephoneenquiriesandthetakingandpassingofmessagesasappropriate,dealingwithemailenquiriesandidentifyingandrespondingtocustomerqueries/needsinaccordancewithCustomerServiceanddepartmentalstandards.
1. Toberesponsibleforthecollation,inputandretentionofaccuratedataandinformationintoelectronicandmanualDepartmentalSystems. Toincludedataretrieval,extractionandpresentationtoseniorcolleaguesforreportsandotherpurposes.
1. Toberesponsiblefordevelopmentofaccuratelocaldatabases/spread sheets/systemsunderdirectionofthemanagerandtorunroutinestandard/templatereportsfromsystemsanddatabases,meetingdeadlinessetbymanagersandcolleagues
1. Toundertakereceptioncoverasandwhenrequired,signpostingcustomers,thepublicandotheragencycolleagueswhereappropriateprovidinganeffectiveandefficientservice.
1. TomaintainastrongnetworkwithotherDepartmentalandwidercontacts,providingadviceontheserviceandsupportasappropriatewithinthescopeoftherole.
1. Toensurethatallrelevantcurrentinformationrelatingtotheserviceisdi...